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View compareFrequently Asked Questions
- Q: What are the dimensions of the DJI Neo Two-Way Charging Hub? A: The DJI Neo Two-Way Charging Hub measures four point four nine inches in length, two point nine three inches in width, and one point one six inches in height.
- Q: What is the input voltage range for this charging hub? A: The input voltage range for the DJI Neo Two-Way Charging Hub is five to twenty volts, with a maximum current of three amps.
- Q: What is the output charging specification for this device? A: The output charging specification is five volts at two amps.
- Q: How many batteries can the hub charge at once? A: The hub can charge up to three batteries simultaneously when used with a charger of more than forty-five watts.
- Q: What is included in the box with the charging hub? A: The box includes one DJI Neo Two-Way Charging Hub.
- Q: How do I charge my batteries using this hub? A: To charge your batteries, connect the charging hub to a compatible charger and insert up to three batteries into the hub for simultaneous charging.
- Q: Can I use this charging hub as a power bank? A: Yes, the charging hub can function as a power bank when at least one battery is stored inside, allowing you to charge devices like smartphones.
- Q: Is the DJI Neo Two-Way Charging Hub compatible with other DJI products? A: The hub is specifically designed for compatibility with the DJI Neo.
- Q: Can I charge two batteries if my charger is less than forty-five watts? A: Yes, using a charger of less than forty-five watts allows you to charge two batteries simultaneously.
- Q: What is the best way to store the charging hub? A: Store the charging hub in a cool, dry place, away from direct sunlight and extreme temperatures.
- Q: How do I maintain the DJI Neo Two-Way Charging Hub? A: To maintain the hub, keep it clean and free from dust, and ensure that the battery contacts remain free of debris.
- Q: Is the charging hub safe to use? A: Yes, the DJI Neo Two-Way Charging Hub is designed with safety features to prevent overcharging and overheating.
- Q: What should I do if my charging hub arrives damaged? A: If your charging hub arrives damaged, contact customer support for assistance with a return or replacement.
- Q: What is the warranty period for the DJI Neo Two-Way Charging Hub? A: The warranty period typically lasts for one year, covering manufacturing defects.
- Q: Does the charging hub have any hazardous materials? A: No, the DJI Neo Two-Way Charging Hub does not contain any hazardous materials.
- Q: How do I know if my charger is compatible with the hub? A: Check the charger's specifications to ensure it meets the input requirements of five to twenty volts and has a power rating above forty-five watts for optimal performance.



