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View compareFrequently Asked Questions
- Q: What are the dimensions of the Original Neo Two-Way Charging Hub? A: The dimensions are five inches in length, seven point zero one inches in width, and six inches in height.
- Q: What is the input voltage for the charging hub? A: The input voltage ranges from five volts to twenty volts, with a maximum current of three amps.
- Q: How many batteries can the charging hub accommodate? A: The hub can charge up to three batteries simultaneously when using a charger rated at forty-five watts or higher.
- Q: How do I use the charging hub? A: To use the charging hub, connect it to a compatible charger and insert up to three batteries for simultaneous charging.
- Q: Is the charging hub compatible with other devices? A: Yes, the charging hub can also function as a portable power bank to charge mobile phones and other electronic devices.
- Q: What type of charger is recommended for the hub? A: A charger rated at forty-five watts or higher is recommended to charge three batteries simultaneously.
- Q: How should I store the charging hub? A: Store the charging hub in a cool, dry place away from direct sunlight to maintain its functionality.
- Q: Can I leave the batteries in the hub when not in use? A: It's best to remove the batteries from the hub when not in use to ensure their longevity and safety.
- Q: What safety precautions should I take when using the hub? A: Always use compatible batteries and chargers, and avoid overcharging to prevent damage or safety hazards.
- Q: Is there a warranty for the charging hub? A: Yes, the charging hub typically comes with a manufacturer's warranty; check with the retailer for specific details.
- Q: What should I do if the hub doesn't charge my batteries? A: First, ensure you are using a charger rated at forty-five watts or higher; if issues persist, contact customer support.
- Q: How do I clean the charging hub? A: Use a soft, dry cloth to clean the exterior of the charging hub, avoiding any moisture near electrical components.
- Q: Can I use the hub while charging my batteries? A: No, it's not recommended to use the hub for charging other devices while simultaneously charging batteries.
- Q: What types of batteries are compatible with the hub? A: The hub is compatible with DJI Neo batteries specifically designed for the DJI Neo drone.
- Q: How long does it take to charge three batteries? A: It takes just sixty minutes to charge three batteries simultaneously with a compatible charger.



