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View compareFrequently Asked Questions
- Q: What material is the Soft Silicone Case made of? A: The Soft Silicone Case is made of high-quality silicone material. This ensures durability, comfort, and protection for your Bitzee Magicals Interactive Toy Digital Pet.
- Q: What are the dimensions of the Soft Silicone Case? A: The Soft Silicone Case measures three point thirty-five inches in length, two point sixty inches in width, and one point forty-six inches in height. These dimensions ensure a snug fit for the Bitzee Digital Pet.
- Q: Is the case designed for other digital pets? A: No, the case is specifically designed for the Bitzee Magicals Interactive Toy Digital Pet. It is not compatible with other digital pet toys.
- Q: How do I install the Soft Silicone Case on my digital pet? A: To install the Soft Silicone Case, simply place your Bitzee Digital Pet inside the case and ensure it fits securely. The design allows for easy installation and removal.
- Q: Can I access all features of the Bitzee Digital Pet while it's in the case? A: Yes, the Soft Silicone Case allows full access to all features of your Bitzee Digital Pet. You can interact with your virtual pet without any obstructions.
- Q: Does the case come with any additional accessories? A: Yes, the Soft Silicone Case comes with a detachable and durable lanyard. This makes it easy to carry your digital pet wherever you go.
- Q: How do I clean the silicone case? A: To clean the Soft Silicone Case, simply wipe it down with a damp cloth. Avoid using harsh chemicals to ensure the longevity of the material.
- Q: Is the silicone case waterproof? A: No, the Soft Silicone Case is not waterproof. It is designed to be shockproof and dust-resistant, providing protection against scrapes and bumps.
- Q: How should I store the case when not in use? A: When not in use, store the Soft Silicone Case in a cool, dry place away from direct sunlight. This will help maintain the integrity of the silicone material.
- Q: Can the case protect my digital pet from drops? A: Yes, the Soft Silicone Case offers military-grade shockproof protection. It helps to prevent damage from drops, bumps, and scratches.
- Q: Is the case suitable for young children? A: Yes, the Soft Silicone Case is safe for children. Its soft material and protective features make it ideal for kids handling the Bitzee Digital Pet.
- Q: How does the lanyard work with the case? A: The lanyard can be attached to the Soft Silicone Case, allowing you to easily hang your digital pet on your backpack, hands, or neck to prevent accidental drops.
- Q: What if I receive a defective case? A: If you receive a defective Soft Silicone Case, please send a message to customer support. They will respond within twenty-four hours to assist you with your issue.
- Q: Does the case affect the visibility of the Bitzee logo? A: No, the Soft Silicone Case features reserved precise cutouts for the original logo, ensuring that it remains visible while the case is in use.
- Q: Is the Soft Silicone Case easy to remove? A: Yes, the Soft Silicone Case is designed for easy removal. You can effortlessly take it off when needed without damaging the case or the digital pet.



