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View compareFrequently Asked Questions
- Q: What is included in the Elf on the Shelf gift set? A: The set includes one illustrated book, eight sheets of Santa’s Special Paper, one Mrs. Claus' Magic Press, eight ribbon sashes, two markers, and two sheets of parchment paper.
- Q: What are the dimensions of the product? A: The dimensions are approximately eleven inches in length, two point seven six inches in width, and ten point six three inches in height.
- Q: What material is the product made of? A: The product is made of plastic, ensuring durability and ease of use for children.
- Q: How do I shrink the letters to send to Santa? A: You can shrink the letters by placing them in the oven using Mrs. Claus' Magic Press, allowing them to become elf-sized.
- Q: What age group is this gift set suitable for? A: The gift set is suitable for children who enjoy holiday activities and are excited about writing letters to Santa.
- Q: Can adults help children use this product? A: Yes, adults can assist children in using the Magic Press and writing letters, making it a fun family activity.
- Q: How should I store the Elf on the Shelf kit? A: Store the kit in a cool, dry place away from direct sunlight to maintain its quality and prevent damage.
- Q: Is the product safe for children to use? A: Yes, the product is designed with children in mind and is safe for use under adult supervision.
- Q: How do I clean the Magic Press? A: Clean the Magic Press with a damp cloth and mild soap, ensuring it is thoroughly dried before storage.
- Q: What if the product arrives damaged? A: If the product arrives damaged, you should contact customer support within the return window for assistance and possible replacement.
- Q: Are there any additional materials needed to use the kit? A: No additional materials are needed; everything required to create and send letters to Santa is included in the kit.
- Q: Can I use regular paper instead of the special paper provided? A: Using the special Santa’s Paper is recommended, as it is designed to shrink properly when heated.
- Q: Is the Scout Elf included in the kit? A: No, the Scout Elf is not included in this kit; it must be purchased separately.
- Q: What makes the letters keepsake ornaments? A: The letters become keepsake ornaments once they are read by Santa and hung on the Christmas tree by the Scout Elf.
- Q: Can this kit be used for other holiday letters? A: This kit is specifically designed for letters to Santa, but you can adapt it for other holiday messages with creativity.
- Q: How can I ensure my child is engaged with the kit? A: Encourage your child to personalize their letters and participate in the entire process, from writing to sending.


