Frequently Asked Questions

• Q: What is the size of the rocks in this set? A: Each rock measures approximately one point seventy-five inches in length, three point five inches in width, and four point twenty-five inches in height. This size ensures they are easy to grip for children.
• Q: What material are the rocks made from? A: The rocks are made from polyethylene, a durable and weather-resistant plastic. This material provides a sturdy grip and ensures longevity for outdoor play.
• Q: How many rocks are included in the set? A: The set includes twelve rocks in total. These rocks come in three different shapes, adding variety to your play equipment.
• Q: How do I install these rock holds? A: To install, simply mount each rock onto a five-quarter inch board using the included hardware. Each rock features two mounting holes for easy attachment.
• Q: Are these rocks suitable for all ages? A: Yes, these textured rock holds are designed for children of various ages. They are a fun and safe addition to any swing set or climbing structure.
• Q: Can these rocks be used indoors? A: Yes, these rocks can be used indoors as well as outdoors. They are versatile and can enhance play areas in both environments.
• Q: How do I clean the rocks? A: You can clean the rocks with mild soap and water. Rinse thoroughly and allow them to dry to maintain their appearance and functionality.
• Q: Are these rocks safe for children? A: Yes, the rocks are designed with safety in mind. The textured surface provides a secure grip, reducing the risk of slips during play.
• Q: What colors are available for the rocks? A: The rocks are available in five different colors: blue, green, red, yellow, and pink. This variety allows for colorful play options.
• Q: Can I use these rocks for climbing walls? A: Yes, these rocks can be used on climbing walls, provided they are mounted correctly. They are designed for climbing and enhance children's physical activity.
• Q: What if a rock arrives damaged? A: If a rock arrives damaged, please contact customer support for assistance. They will guide you through the return or replacement process.
• Q: Do the rocks come with a warranty? A: Yes, the rocks typically come with a manufacturer warranty against defects. Check the packaging or product details for specific warranty information.
• Q: How should I store these rocks when not in use? A: Store the rocks in a dry place, away from direct sunlight, to preserve their color and integrity. This will extend their lifespan.
• Q: Are these rocks resistant to weather conditions? A: Yes, the polyethylene material is weather-resistant, making the rocks suitable for outdoor use in various weather conditions.
• Q: What is the weight limit for these rock holds? A: The rocks are designed to support the weight of children during play. There is no specific weight limit provided, but they are built for durability.