Frequently Asked Questions

• Q: What materials is the Kinetic Sand Mermaid Crystal Playset made of? A: The Kinetic Sand Mermaid Crystal Playset is made primarily of sand. It includes special shimmer gold sand and neon colored sands.
• Q: What are the dimensions of the Kinetic Sand playset? A: The Kinetic Sand playset measures ten point twenty-five inches in length, five inches in width, and eleven inches in height.
• Q: How much sand is included in the Kinetic Sand Mermaid Crystal Playset? A: The playset includes one point zero six pounds of Kinetic Sand. This total weight consists of different sand colors and textures.
• Q: How do you play with the Kinetic Sand Mermaid Crystal Playset? A: To play with the Kinetic Sand Mermaid Crystal Playset, unlock the crystal container with the Mermaid key and use the included tools. Mold the sand into shapes and reveal surprise gems.
• Q: Is the Kinetic Sand suitable for children of all ages? A: Yes, the Kinetic Sand Mermaid Crystal Playset is designed for kids ages three and up. It encourages creativity and sensory play for young children.
• Q: Can the Kinetic Sand be reused after playing? A: Yes, Kinetic Sand can be reused multiple times. It never dries out, allowing for endless creative play.
• Q: How should I clean and store the Kinetic Sand playset? A: To clean the Kinetic Sand, simply gather it back into the container. Store it in the reusable crystal container to keep it safe and dry.
• Q: Is the Kinetic Sand safe for young children? A: Yes, Kinetic Sand is safe for children to play with. It is non-toxic and designed specifically for sensory play.
• Q: What is the best way to keep the Kinetic Sand in good condition? A: To keep Kinetic Sand in good condition, ensure it is stored in a dry environment and kept in its container when not in use.
• Q: Can the Kinetic Sand Mermaid Crystal Playset be used with other Kinetic Sand products? A: Yes, the playset can be combined with other Kinetic Sand products. You can refill it using Kinetic Sand bulk bags sold separately.
• Q: What are the additional items included in the Kinetic Sand playset? A: The playset includes a shell scoop, a mermaid key, a shell roller, a clamshell mold, two gems, and four pearls.
• Q: How does Kinetic Sand compare to traditional modeling clay? A: Kinetic Sand is different from traditional modeling clay as it never dries out and offers a unique tactile experience. It sticks together for easy shaping.
• Q: What if the Kinetic Sand playset arrives damaged? A: If the Kinetic Sand playset arrives damaged, you should contact the retailer for return or exchange options. Make sure to keep the original packaging.
• Q: Is there a warranty for the Kinetic Sand playset? A: Yes, Kinetic Sand products are covered by the Spin Master Care Commitment. Check the product details for specific warranty information.
• Q: Can Kinetic Sand be used for educational purposes? A: Yes, Kinetic Sand can be used for educational purposes. It promotes creativity, sensory skills, and independent play in children.