Frequently Asked Questions

• Q: What materials are the shoes made of? A: The shoes are made of super fiber leather for the upper and rubber for the sole. They also feature PU wheels, ensuring durability and comfort.
• Q: What is the shoe size for these skates? A: The shoe size for these skates is nine and a half in US measurements. It is recommended to refer to the size chart for the best fit.
• Q: What is the weight limit for these shoes? A: The weight limit for professional users is ninety kilograms, while beginners should not exceed one hundred kilograms. This ensures safety during use.
• Q: How do I switch between regular shoes and skates? A: To switch, press the button at the back of the shoe to retract the wheels when you want to wear them as regular shoes. Simply push the roller to the sole when activating.
• Q: Are these shoes suitable for beginners? A: Yes, these shoes are suitable for beginners. However, it is advised that beginners weigh less than one hundred kilograms for safety.
• Q: How should I measure my foot for the right size? A: To measure your foot, check the length in centimeters and compare it with our size chart. This will help you find the correct shoe size.
• Q: What cleaning instructions should I follow? A: To clean the shoes, simply wipe them with a damp cloth. Avoid using harsh chemicals to preserve the material quality.
• Q: Is it safe for children to use these skates? A: Yes, children can use these skates, but they must be accompanied by an adult for safety. This ensures proper supervision during use.
• Q: How do I store these skates when not in use? A: Store the skates in a cool, dry place away from direct sunlight. This helps maintain the quality of the materials.
• Q: Can I use these shoes for outdoor skating? A: Yes, these shoes are designed for outdoor skating. The rubber sole and durable PU wheels make them suitable for various terrains.
• Q: How do I ensure a comfortable fit? A: For a better fit, choose your size according to the size chart. If your feet are wider, consider selecting a larger size for added comfort.
• Q: What features do these skates offer? A: These skates offer adjustable wheels that can be retracted, a comfortable breathable interior, and a unique design that combines sneakers with skates.
• Q: What should I do if the skates arrive damaged? A: If the skates arrive damaged, contact customer support immediately for assistance with returns or exchanges. Ensure to provide photographic evidence.
• Q: Are these shoes waterproof? A: Yes, these shoes feature waterproof materials that help keep your feet dry. However, prolonged exposure to water should be avoided.
• Q: Can I replace the wheels if they wear out? A: Yes, the wheels are replaceable. The lifespan of the wheels depends on usage and surface conditions, so regular checks are recommended.