Frequently Asked Questions

• Q: What materials are used to make these shoes? A: These shoes are made of super fiber leather for the upper material and rubber for the sole. The wheels are made from PU material, ensuring durability and performance.
• Q: What size do these shoes come in? A: These shoes are available in US size seven and a half. It's important to refer to the size chart and measure your foot for the best fit.
• Q: What is the weight limit for users of these roller skates? A: The maximum weight limit for professional users is ninety kilograms, while beginners should weigh less than one hundred kilograms. This ensures safety during use.
• Q: How do I use the retractable wheels on the shoes? A: To use the retractable wheels, hold down the button at the back of the shoe to open the wheels. Release the button to lock them back into place when not in use.
• Q: Can these shoes be worn for regular walking? A: Yes, these shoes can be used for regular walking as well as skating. The design allows for a seamless transition between activities.
• Q: Are these shoes suitable for children? A: Yes, these shoes are designed for children, but they should be accompanied by an adult while using them for safety reasons. Proper supervision is recommended.
• Q: How should I clean and maintain these roller skates? A: To clean these roller skates, wipe them down with a damp cloth and mild soap. Avoid submerging them in water to preserve the materials.
• Q: Is it safe to wear these shoes in wet conditions? A: While the shoes are designed to be waterproof, caution is advised when skating in wet conditions. Wet surfaces can increase the risk of slipping.
• Q: How should I store these shoes when not in use? A: Store these shoes in a cool, dry place away from direct sunlight. Ensure that the wheels are retracted for safety and to preserve their condition.
• Q: How do these roller skates compare to traditional skates? A: These roller skates offer a unique design with retractable wheels, making them versatile for both walking and skating, unlike traditional skates that are solely for skating.
• Q: Are these shoes suitable for beginners or advanced users? A: These shoes are suitable for both beginners and advanced users. However, beginners should follow safety guidelines and usage tips to ensure a safe experience.
• Q: What if the shoes arrive damaged? A: If the shoes arrive damaged, you should contact customer support immediately for assistance with returns or exchanges. Keep the original packaging for the return process.
• Q: How can I ensure a proper fit for these shoes? A: To ensure a proper fit, measure your foot length in centimeters and compare it to the size chart provided. If in doubt, choose a larger size for comfort.
• Q: What unique features do these shoes have? A: These shoes feature a comfortable interior with breathable material, adjustable retractable wheels, and a creative design that allows for both skating and walking.
• Q: Are there any age restrictions for using these shoes? A: There are no specific age restrictions, but children should be supervised by adults while using the shoes. Safety is a priority when skating.