Frequently Asked Questions

• Q: What materials are used in these shoes? A: These shoes are made with super fiber leather for the upper material and rubber for the sole. The wheels are constructed from durable PU material.
• Q: What is the size of these shoes? A: These shoes are available in US size nine. It's important to measure your foot size and refer to the size chart before purchasing.
• Q: Are there any specific safety features? A: Yes, these shoes include an auto button for retracting the wheels. This ensures safety while transitioning between skating and walking.
• Q: How do I wear these shoes? A: To wear these shoes, simply put them on like regular sneakers. For skating, press the auto button to deploy the wheels.
• Q: Can kids use these shoes? A: Yes, children can use these shoes, but they must be accompanied by an adult for safety. The shoes are designed for beginners and casual skaters.
• Q: What weight limit do these shoes have? A: For professional users, the maximum weight limit is ninety kilograms. Beginners should weigh less than one hundred kilograms.
• Q: How should I clean these shoes? A: To clean these shoes, gently wipe the surface with a damp cloth. Avoid using harsh chemicals to maintain the integrity of the materials.
• Q: Can I use these shoes outdoors? A: Yes, these shoes are designed for outdoor use, making them suitable for skating in parks or on sidewalks.
• Q: What should I do if I receive a damaged product? A: If you receive a damaged product, contact customer support immediately for assistance with returns or exchanges.
• Q: Are these shoes suitable for skating events? A: Yes, these shoes are ideal for skating events, parties, and casual outings due to their unique design and functionality.
• Q: How do I store these shoes properly? A: Store these shoes in a cool, dry place away from direct sunlight to prevent damage to the materials and maintain their shape.
• Q: What is the warranty policy for these shoes? A: The warranty policy typically covers manufacturing defects. Check the product documentation for specific details regarding coverage.
• Q: Do these shoes have a return policy? A: Yes, there is a return policy in place. Ensure the shoes are in original condition for a hassle-free return process.
• Q: Are these shoes easy to learn how to skate in? A: Yes, these shoes are designed for beginners, making them easy to learn how to skate. The hidden wheels provide a fun experience.
• Q: What kind of interior comfort do these shoes provide? A: These shoes feature a breathable net interior for high ventilation, ensuring comfort during use and reducing moisture buildup.