Frequently Asked Questions

• Q: What materials are used in these shoes? A: These shoes are made from super fiber leather for the upper and rubber for the sole. The wheels are crafted from polyurethane, ensuring durability and performance.
• Q: What size options are available for these shoes? A: These shoes are available in a standard size of nine. It is recommended to refer to the size chart for the best fit.
• Q: How much do these shoes weigh? A: The specific weight of these shoes is not provided. However, they are designed to be lightweight for ease of movement.
• Q: Can the wheels be removed from the shoes? A: Yes, the shoes feature removable pulleys, allowing for easy switching between regular sneakers and skates. This adds versatility to their use.
• Q: What is the maximum weight limit for users? A: For professional users, the weight limit is ninety kilograms, while beginners should weigh under one hundred kilograms for optimal safety.
• Q: How do I use the retractable wheels? A: To use the retractable wheels, hold down the button at the back of the shoe to release the wheels. Push the roller to the sole and then release the button.
• Q: Are these shoes suitable for beginners? A: Yes, these shoes are designed for beginners as well as professional users. However, beginners should stay within a weight limit of one hundred kilograms.
• Q: How do I measure my foot size for these shoes? A: To find your size, measure the length of your foot in centimeters. Use the size chart provided with the product for accurate sizing.
• Q: Can children safely use these shoes? A: Yes, children can use these shoes, but they must be accompanied by an adult for safety while skating.
• Q: What cleaning instructions should I follow for these shoes? A: To maintain the shoes, wipe them clean with a damp cloth and avoid submerging them in water. Allow them to air dry completely.
• Q: How should I store these shoes when not in use? A: Store the shoes in a cool, dry place away from direct sunlight to prevent damage to the materials and prolong their lifespan.
• Q: What if the shoes arrive damaged? A: If the shoes arrive damaged, please contact customer support immediately for assistance with returns or exchanges.
• Q: Is there a warranty for these shoes? A: Yes, these shoes come with a manufacturer's warranty covering defects in materials and workmanship. Check the warranty details provided with the product.
• Q: Can I wear these shoes for activities other than skating? A: Yes, these shoes can be worn as regular sneakers when the wheels are retracted, making them versatile for everyday use.
• Q: Are the shoes waterproof? A: The upper material is designed to be waterproof, ensuring your feet stay dry during use in light rain or wet conditions.