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View compareFrequently Asked Questions
- Q: What are the dimensions of the Upper Bounce trampoline? A: The Upper Bounce trampoline measures nine feet by fifteen feet. It provides ample space for jumping and performing gymnastics.
- Q: What material is the trampoline frame made of? A: The trampoline frame is constructed from heavy-duty, rust-resistant galvanized steel. This ensures durability and stability during use.
- Q: How much weight can the trampoline support? A: The trampoline supports up to five hundred pounds. This makes it suitable for both kids and adults.
- Q: How do I set up the trampoline? A: You can easily set up the trampoline using the included instruction manual. Additionally, you can download the Bilt app for three-dimensional step-by-step assembly guidance.
- Q: Is the trampoline suitable for adults as well? A: Yes, the trampoline is suitable for adults. Its high weight capacity and robust design allow for safe use by both kids and adults.
- Q: Can the trampoline be used for gymnastics? A: Yes, the trampoline is designed for gymnastics practice. Its rectangular shape and elasticity allow for greater control and height during jumps.
- Q: How can I clean and maintain the trampoline? A: To maintain the trampoline, regularly check and clean the safety pad and enclosure net. Use mild soap and water for cleaning, and ensure all components are securely fastened.
- Q: Is the trampoline safe for children? A: Yes, the trampoline is designed with child safety in mind. It features a no-gap enclosure design and soft foam padding around the poles for protection.
- Q: What safety features does the trampoline include? A: The trampoline includes a safety pad, enclosure net with zipper, and foam sleeves around the poles. These features help prevent accidents and injuries.
- Q: How should I store the trampoline when not in use? A: When not in use, it is recommended to disassemble the trampoline and store it in a dry place. This helps prolong its lifespan and prevents damage.
- Q: What warranty does the trampoline have? A: The trampoline comes with a one-year warranty for the jumping mat, frame, and springs. The enclosure net and pole caps have a ninety-day warranty.
- Q: What should I do if the trampoline arrives damaged? A: If the trampoline arrives damaged, contact customer support immediately. They offer replacements at no additional cost for defective items.
- Q: Is the trampoline easy to assemble? A: Yes, the trampoline is designed for easy assembly. The user-friendly instruction manual simplifies the installation process for users.
- Q: Can the trampoline withstand different weather conditions? A: Yes, the trampoline's frame is powder-coated and rust-resistant, allowing it to endure various weather conditions without compromising safety.
- Q: What accessories come with the trampoline? A: The trampoline comes with a screwdriver, T-hook for spring installation, and a detailed instruction manual to assist with assembly.



