Frequently Asked Questions

• Q: What are the dimensions of the frame puzzle kit? A: The frame puzzle kit is designed for puzzles measuring thirteen inches by thirty-nine inches. It provides the perfect fit for displaying your completed jigsaw puzzles.
• Q: What material is the frame made of? A: The frame is made of solid wood, ensuring durability and a classic look. It also features a UV-resistant acrylic front to protect your puzzle.
• Q: What is included in the puzzle framing kit? A: The kit includes a solid wooden picture frame, a protective UV acrylic front, acid-free foam board backing, wall hanging hardware, and a set of peel and stick puzzle glue sheets.
• Q: How do I display my puzzle using this kit? A: You can display your puzzle either vertically or horizontally. Simply install the provided hanging hardware according to your preference.
• Q: Is the puzzle glue included effective? A: Yes, the puzzle glue sheets are designed for easy application. They peel and stick directly to your puzzle, offering a cleaner and simpler alternative to traditional glue.
• Q: Can I use this frame for other sizes of puzzles? A: No, this frame is specifically designed for puzzles that measure thirteen inches by thirty-nine inches. It's not suitable for other sizes.
• Q: How do I keep my puzzle frame clean? A: To clean the frame, use a soft, dry cloth to wipe the surface. Avoid using abrasive cleaners that could scratch the acrylic front.
• Q: Does this product come with a warranty? A: Yes, the product typically comes with a warranty against defects in materials and workmanship. Please check with the manufacturer for specific details.
• Q: What if my frame arrives damaged? A: If your frame arrives damaged, contact customer support for assistance. They will guide you through the return or replacement process.
• Q: Is this frame suitable for outdoor use? A: No, this frame is designed for indoor use only. Exposure to outdoor conditions may damage the wood and acrylic.
• Q: How do I apply the puzzle glue sheets? A: To apply, simply peel off the backing of the glue sheets and stick them onto the back of your completed puzzle. It’s quick and easy!
• Q: Can I hang this frame on the wall? A: Yes, the kit includes wall hanging hardware, making it easy to hang your puzzle frame securely on the wall.
• Q: Is this frame made in the USA? A: Yes, this black picture frame is proudly made in the USA, ensuring quality craftsmanship.
• Q: What color options are available for this frame? A: This specific frame is available in black, offering a modern look that complements any decor.
• Q: Does the frame protect the puzzle from fading? A: Yes, the UV-resistant acrylic front helps protect the puzzle from fading due to sunlight exposure.