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View compareFrequently Asked Questions
- Q: What material are the replacement rocks made of? A: The replacement rocks are made of plastic. This material ensures durability and safety for use in playsets.
- Q: What is the size of the replacement rocks? A: The replacement rocks are the same size as the original ones. They are designed to fit perfectly into the TOMY BIG LOADER Construction Playsets.
- Q: Is the product safe for children? A: Yes, the replacement rocks are new and have never been touched. However, they do pose a choking hazard for small children.
- Q: How do I use the replacement rocks with the playset? A: You simply place the replacement rocks into the TOMY BIG LOADER as you would with the original ones. They are designed to function identically.
- Q: Are these rocks suitable for all ages? A: No, these rocks are not suitable for children under three years old due to choking hazards. Supervision is recommended during play.
- Q: Can these rocks be used with other toys? A: Yes, these replacement rocks can be used with other compatible playsets. However, check for size compatibility first.
- Q: How should I clean the replacement rocks? A: To clean the replacement rocks, simply wipe them down with a damp cloth. Avoid using harsh chemicals that may damage the plastic.
- Q: What should I do if a rock gets damaged? A: If a rock gets damaged, it is recommended to replace it immediately to maintain safety during play. You can purchase additional rocks separately.
- Q: How should I store the replacement rocks? A: Store the replacement rocks in a cool, dry place away from direct sunlight. This will help maintain their condition over time.
- Q: Are these rocks safe for pets? A: No, these rocks may pose a choking hazard for pets as well. It's best to keep them out of reach of animals.
- Q: How do these rocks compare to the originals? A: The replacement rocks are identical in size and function to the original TOMY rocks, ensuring they work seamlessly with the playset.
- Q: Will I receive the same quantity of rocks as in the original set? A: Yes, the replacement rocks are sold as a complete set similar to the original packaging, ensuring you have all that you need.
- Q: What if I receive the wrong product? A: If you receive the wrong product, please contact customer support for assistance with returns and exchanges.
- Q: Is there a warranty for the replacement rocks? A: No, there is no warranty for the replacement rocks. However, they are new and should be free from defects upon arrival.
- Q: Can I return the rocks if my child does not like them? A: Yes, you can return the rocks within the specified return policy timeframe if they are unused and in original packaging.
- Q: Are these rocks resistant to wear and tear? A: Yes, the plastic material used for the rocks is designed to resist wear and tear from regular play.

