Frequently Asked Questions

• Q: What materials are used in the unicorn gift set? A: The unicorn gift set is made from polyester and features plush materials. The star pillow is filled with PP cotton, ensuring softness and comfort.
• Q: How big is the water bottle included in the set? A: The water bottle holds twelve ounces. It's designed to be portable and safe, made from BPA-free, food-grade materials.
• Q: What are the main components of the unicorn gift set? A: The set includes eighteen pieces, featuring a plush star pillow, diary, water bottle, eye mask, crossbody bag, and headband.
• Q: How do I use the diary? A: The diary can be used for writing and drawing. It has a lock for privacy, allowing kids to keep their thoughts and memories safe.
• Q: Is this toy suitable for a four-year-old? A: Yes, this toy set is suitable for girls aged three to ten years. It includes age-appropriate items designed for creative play.
• Q: How do I clean the plush star pillow? A: To clean the plush star pillow, spot clean it with a damp cloth. Avoid machine washing to maintain its shape and softness.
• Q: What should I do if the water bottle gets damaged? A: If the water bottle is damaged, you can contact customer support for a replacement. Ensure you keep the original packaging for returns.
• Q: Is the unicorn gift set safe for kids? A: Yes, the unicorn gift set is safe for children. It has passed safety tests and is made from non-toxic materials.
• Q: Can I store the plush items in the washing machine? A: No, it is not recommended to store plush items in the washing machine. Hand washing or spot cleaning is advised.
• Q: What age group is the unicorn toy set designed for? A: The unicorn toy set is designed for girls aged three to twelve years. It includes various items that cater to different interests within that age range.
• Q: How do I make the diary lock work? A: The diary lock works with two provided keys. Simply insert the key into the lock and turn to secure the diary.
• Q: Is the water bottle insulated? A: Yes, the water bottle is insulated. It keeps beverages cold or hot while being safe and easy to clean.
• Q: What if my unicorn gift set is missing an item? A: If any item is missing, please reach out to customer service for assistance. They can help resolve the issue.
• Q: Can the unicorn bag hold a lot of items? A: Yes, the crossbody bag is spacious enough to hold various small items like the diary, water bottle, and accessories.
• Q: What features make the diary special? A: The diary features a lock for privacy, non-toxic paper, and a plush cover for a cute and comfortable feel.