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View compareFrequently Asked Questions
- Q: What are the dimensions of the puzzle frame? A: The dimensions of the puzzle frame are twenty-seven inches by twenty inches. This size is specifically designed to accommodate jigsaw puzzles measuring twenty inches by twenty-seven inches.
- Q: What materials is the puzzle frame made of? A: The puzzle frame is made of solid wood with a UV-resistant acrylic front. This combination ensures durability while protecting your puzzle from environmental damage.
- Q: Is the foam board backing acid-free? A: Yes, the foam board backing is acid-free. This feature helps preserve the integrity of your puzzle over time.
- Q: How do I install the puzzle frame? A: To install the puzzle frame, attach the provided wall hanging hardware. You can display the frame either vertically or horizontally depending on your preference.
- Q: Can I use this frame for other sizes of puzzles? A: No, this frame is specifically designed for puzzles measuring twenty inches by twenty-seven inches. Using it for different sizes may not yield the desired results.
- Q: How do I use the puzzle glue sheets included in the kit? A: The puzzle glue sheets are designed to easily peel and stick to your puzzle. Simply apply them over the puzzle after assembly for a cleaner finish than traditional glue.
- Q: What is the best way to clean the acrylic front? A: To clean the acrylic front, use a soft, lint-free cloth with mild soap and water. Avoid using harsh chemicals that could damage the acrylic surface.
- Q: Is this frame safe for displaying in kids' rooms? A: Yes, the frame is safe for displaying in kids' rooms. It is made of solid wood and uses non-toxic materials, making it a suitable choice for family environments.
- Q: Can I return the puzzle frame if I don't like it? A: Yes, you can return the puzzle frame if it doesn't meet your expectations. Be sure to check the return policy for specific details on timing and conditions.
- Q: What if my frame arrives damaged? A: If your frame arrives damaged, contact customer support immediately for assistance. They will guide you through the return process or provide a replacement.
- Q: How should I store the puzzle frame when not in use? A: When not in use, store the puzzle frame in a cool, dry place. Avoid exposure to extreme temperatures or humidity to maintain the frame's quality.
- Q: Does the frame come with a warranty? A: Yes, the frame comes with a manufacturer's warranty. Be sure to keep your receipt for warranty claims.
- Q: What is the weight of the puzzle frame? A: The weight of the puzzle frame is approximately two pounds. This lightweight design makes it easy to handle and install.
- Q: Is this puzzle frame made in the USA? A: Yes, this puzzle frame is proudly made in the USA. This ensures quality craftsmanship and supports local manufacturing.
- Q: Can I use this frame for 3D puzzles? A: No, this frame is not designed for 3D puzzles. It is specifically intended for flat jigsaw puzzles measuring twenty inches by twenty-seven inches.

