Frequently Asked Questions

• Q: What are the dimensions of the frame? A: The frame fits puzzles that are twenty-six and a half inches by thirty-eight and a half inches. It is designed specifically for jigsaw puzzles of this size.
• Q: What materials are used in the frame? A: The frame is made of solid wood with a protective UV acrylic front. It also includes acid-free foam board backing for added durability.
• Q: How deep is the frame? A: The interior depth of the frame is half an inch. This allows for a snug fit for your jigsaw puzzle.
• Q: How do I install the frame? A: To install, simply attach the included hanging hardware to the frame. You can display it vertically or horizontally based on your preference.
• Q: Can I use this frame for other sizes of puzzles? A: No, this frame is specifically designed for puzzles sized twenty-six and a half inches by thirty-eight and a half inches. Other sizes may not fit properly.
• Q: Is this frame easy to assemble? A: Yes, the frame comes with all necessary hardware for easy assembly. You'll find it straightforward to put together and hang on your wall.
• Q: How do I keep the frame clean? A: To clean the frame, simply use a soft, dry cloth to wipe it down. Avoid using harsh chemicals that may damage the wood or acrylic.
• Q: Is the frame safe for children? A: Yes, the materials used in the frame are safe for children. The frame has no sharp edges and is made of non-toxic materials.
• Q: How do I store the frame if not in use? A: Store the frame in a cool, dry place away from direct sunlight. This helps preserve the wood and prevents warping.
• Q: What if the frame arrives damaged? A: If the frame arrives damaged, you can initiate a return within thirty days of receipt. Contact customer support for assistance.
• Q: Can I return the frame if I don't like it? A: Yes, you can return the frame within thirty days of purchase if you are not satisfied. Ensure it is in its original condition.
• Q: What type of puzzles can I use this frame with? A: You can use this frame with any jigsaw puzzles that measure twenty-six and a half inches by thirty-eight and a half inches. It is ideal for preserving your completed puzzles.
• Q: Does the frame come with puzzle glue sheets? A: Yes, the frame kit includes a set of peel and stick puzzle glue sheets. These help preserve your puzzle before framing.
• Q: Is the frame made in the USA? A: Yes, this rustic blue picture frame is proudly made in the USA. It reflects quality craftsmanship and materials.
• Q: What color is the frame? A: The frame features a rustic blue finish. This color adds a charming touch to your home decor.