Frequently Asked Questions

• Q: What material is the marquee light up letters made of? A: The marquee light up letters are made of foam board. This lightweight material makes it easy to assemble and decorate for various events.
• Q: What are the dimensions of the marquee light up letter? A: The marquee light up letter measures three feet tall. This size is ideal for creating an eye-catching display at parties and events.
• Q: What colors are available for the marquee letters? A: The marquee letters are available in a white mosaic frame color. This neutral color allows for easy coordination with various party themes.
• Q: How do I set up the marquee light up letters? A: To set up the marquee light up letters, assemble the pre-cut foam board pieces using a hot glue gun. Follow the included instructions for a successful build.
• Q: Can I customize the marquee letters for my event? A: Yes, you can customize the marquee letters to spell out names, words, or phrases. This versatility makes them perfect for weddings, parties, and events.
• Q: Is the marquee light up letter suitable for outdoor use? A: The marquee light up letter is primarily designed for indoor use. Moisture and outdoor conditions may damage the foam board material.
• Q: How can I clean the marquee light up letters? A: To clean the marquee light up letters, gently wipe them with a dry cloth. Avoid using water or cleaning solutions that could damage the foam board.
• Q: How should I store the marquee letters when not in use? A: Store the marquee letters in a cool, dry place. Keep them in their original packaging or a protective box to prevent damage.
• Q: What should I do if a bulb is not working? A: If a bulb is not working, the product includes a service policy for replacements. Contact customer support for assistance with non-functioning bulbs.
• Q: Are there any assembly tools included? A: No, a hot glue gun is not included with the marquee letters. You'll need to provide your own for assembly.
• Q: Is there a warranty on the marquee letters? A: Yes, the product comes with a sale service policy that covers issues like cracked bulbs and missing parts. Contact support for warranty inquiries.
• Q: Can I return the marquee light up letters if I don't like them? A: Yes, returns are accepted under the store's return policy. Make sure to check the specific terms for eligibility.
• Q: Do the marquee letters require batteries? A: No, the marquee light up letters come with a string bulb that does not require batteries. Simply plug it in to light up.
• Q: Is the foam board safe for children? A: Yes, the foam board material used in the marquee letters is generally safe for children, but adult supervision is recommended during assembly.
• Q: How many marquee letters are included in the package? A: The package includes one marquee light up letter, which you can customize as needed. Additional letters must be purchased separately.