Frequently Asked Questions

• Q: What are the dimensions of the Merry Mosaics marquee letter? A: The letter measures three feet tall, with a length of seventeen point seventy-two inches, a width of eleven point eighty-one inches, and a height of two point fifty-two inches.
• Q: What materials are used in the marquee letter? A: The marquee letter is constructed from acrylic and sturdy foam board, ensuring durability and resistance to crumpling over time.
• Q: Is the marquee letter available in different colors? A: No, this product is specifically available in the color of the letter V.
• Q: How do I assemble the marquee letter? A: To assemble, match the labeled side wall slots with the corresponding slots on the letter base and snap them into place. For added stability, use hot glue along the connections.
• Q: Can I customize the marquee letter for my event? A: Yes, you can customize the marquee letter using the included string lights and additional decorations like balloons or flowers.
• Q: Is the marquee letter suitable for outdoor use? A: While the marquee letter can be used outdoors, it is recommended to keep it in a dry location to maintain its durability.
• Q: What is the best way to clean the marquee letter? A: To clean the marquee letter, use a soft, damp cloth to wipe the surfaces gently, avoiding harsh chemicals that could damage the material.
• Q: How long will the battery-operated lights last? A: The battery-operated string lights will last as long as the batteries allow, typically several hours of continuous use with three AA batteries.
• Q: Is the marquee letter safe for children? A: Yes, the marquee letter is made from non-toxic materials, making it safe for children. However, adult supervision is recommended during use.
• Q: How do I store the marquee letter when not in use? A: Store the marquee letter in a cool, dry place, preferably in its original packaging to protect it from dust and damage.
• Q: Can I return the marquee letter if I am not satisfied? A: Yes, returns are accepted within the specified return period, provided the marquee letter is in its original condition.
• Q: What if my marquee letter arrives damaged? A: If your marquee letter arrives damaged, please contact customer support immediately for assistance with a replacement or refund.
• Q: Do I need special tools to assemble the marquee letter? A: No, you do not need special tools; assembly only requires matching and snapping the pre-cut pieces together.
• Q: What events are suitable for using the marquee letter? A: The marquee letter is perfect for a variety of events, including birthday parties, weddings, anniversaries, and graduations.
• Q: Are the string lights included with the marquee letter? A: Yes, the marquee letter kit includes battery-operated string lights for illuminating the letter.