Frequently Asked Questions

• Q: What is the size of the marquee letters? A: The marquee letters are three feet tall, which is approximately ninety-one centimeters. This size makes them an eye-catching addition to any party decor.
• Q: What material are the marquee letters made of? A: The marquee letters are made of foam board. This lightweight material allows for easy assembly and transportation.
• Q: What colors are available for the marquee letters? A: The marquee letters are available in a classic white mosaic frame. This neutral color fits well with various party themes and decorations.
• Q: How do I assemble the marquee letters? A: To assemble the marquee letters, you will need to use a hot glue gun. The foam board pieces are pre-cut and can be easily glued together.
• Q: Can I customize the marquee letters for my event? A: Yes, the marquee letters can be customized to spell out names, words, or phrases. This versatility makes them suitable for any occasion.
• Q: Is there an instruction manual included with the marquee letters? A: Yes, the package includes an instruction manual. It provides step-by-step guidance for assembling the marquee letters.
• Q: How should I clean the marquee letters? A: To clean the marquee letters, gently wipe them with a damp cloth. Avoid using harsh chemicals that may damage the foam board material.
• Q: Are the marquee letters safe for indoor use? A: Yes, the marquee letters are safe for indoor use. Their lightweight foam board construction makes them ideal for indoor decorations.
• Q: What is the return policy for the marquee letters? A: You can return the marquee letters if they are defective or damaged upon arrival. Make sure to contact customer service for assistance.
• Q: What should I do if the light bulb is not working? A: If the light bulb is not working, you can request a replacement. The seller offers support for issues such as non-functional bulbs.
• Q: Do the marquee letters come with a warranty? A: Yes, the marquee letters come with a warranty that covers issues like cracked bulbs or damaged foam board. Contact customer service for details.
• Q: Are the marquee letters suitable for outdoor events? A: While the marquee letters can be used outdoors, it is recommended to keep them in a dry area to prevent damage from moisture.
• Q: What kind of events are the marquee letters suitable for? A: The marquee letters are suitable for a variety of events, including weddings, birthday parties, and baby showers. They add a festive touch to any celebration.
• Q: Do I need any additional tools to set up the marquee letters? A: Yes, you will need a hot glue gun to assemble the marquee letters. Please note that the glue gun is not included in the package.
• Q: How do I store the marquee letters when not in use? A: When not in use, store the marquee letters in a cool, dry place. Ensure they are protected from heavy objects that could cause damage.