Frequently Asked Questions

• Q: What material is the mosaic balloon frame made of? A: The mosaic balloon frame is made of sturdy foam. This material ensures stability and durability for your party decorations.
• Q: How tall are the marquee light-up letters? A: The marquee light-up letters are three feet tall. This impressive height makes them a standout feature for any event backdrop.
• Q: Is the foam board used in the frame hazardous? A: No, the foam board used is not hazardous. It is safe for use in decorations and poses no health risks.
• Q: How do I assemble the mosaic balloon letters? A: The assembly is quick and easy. Simply follow the pre-cut designs, and you can decorate them with balloons or flowers as desired.
• Q: Can I customize the colors of the balloon decorations? A: Yes, you can customize the colors. You can add any color balloons or flowers to create a personalized look for your event.
• Q: Is this product suitable for outdoor events? A: Yes, the balloon frame can be used for outdoor events. However, ensure that it is properly secured to prevent it from toppling over.
• Q: How do I clean the foam board after use? A: To clean the foam board, gently wipe with a damp cloth. Avoid using harsh chemicals that may damage the material.
• Q: Can I store the frame for future events? A: Yes, you can store the frame for future events. Keep it in a cool, dry place to maintain its condition.
• Q: What should I do if my letters arrive damaged? A: If your letters arrive damaged, contact customer support for assistance. They will help you with returns or replacements.
• Q: Is this product easy to transport? A: Yes, the lightweight foam makes it easy to transport. You can carry the pieces separately for convenience.
• Q: How stable are the balloon frames when set up? A: The balloon frames are very stable due to their flat bottom base. This design prevents them from tipping over during your event.
• Q: What events are suitable for using these letters? A: These letters are perfect for birthdays, weddings, and anniversaries. They add a festive touch to any celebration.
• Q: Do the letters require any special lighting? A: No, the letters do not require special lighting. However, you can enhance them with LED lights if desired.
• Q: Are the letters reusable for multiple events? A: Yes, the letters are reusable. With proper care, you can use them for various celebrations.
• Q: What is the return policy for this product? A: The return policy allows you to return items within a specified period if you are not satisfied. Check the website for detailed terms.
• Q: Can I get a different letter besides K? A: Yes, you can purchase different letters. The kit is available for various letters to suit your event needs.