Frequently Asked Questions

• Q: What material is the Ainiv Jigsaw Puzzle Mat made of? A: The Ainiv Jigsaw Puzzle Mat is made of high-quality felt. This material is non-toxic, odorless, and durable, ensuring a safe and effective storage solution for your puzzles.
• Q: What are the dimensions of the puzzle mat? A: The puzzle mat measures forty-five inches by twenty-six inches. This size allows it to hold up to one thousand five hundred puzzle pieces comfortably.
• Q: Does the puzzle mat include any additional items? A: Yes, the puzzle mat set includes one puzzle mat, one inflatable core, and three Velcro straps. Please note that puzzle pieces are not included.
• Q: How do I use the Ainiv Puzzle Mat? A: To use the puzzle mat, simply lay it flat on a smooth surface and arrange your puzzle pieces on it. When you're ready to store your puzzle, place the inflatable tubes at each end and roll the mat up securely.
• Q: Is this puzzle mat suitable for beginners? A: Yes, this puzzle mat is suitable for users of all skill levels, including beginners. Its design aids in storing and organizing puzzles, making it easier for anyone to enjoy this hobby.
• Q: Can I take the puzzle mat while traveling? A: Yes, the puzzle mat is portable and comes with a travel storage bag. This makes it easy to transport and play puzzles wherever you go.
• Q: How do I clean the puzzle mat? A: To clean the puzzle mat, gently spot clean it with a damp cloth. Avoid using harsh chemicals that may damage the felt material.
• Q: Is the puzzle mat safe for children and pets? A: Yes, the puzzle mat is made from non-toxic felt, making it safe for children and pets. However, always supervise young children while using it.
• Q: What do I do if the mat arrives damaged? A: If the mat arrives damaged, you can contact customer service for a replacement or return. Be sure to keep your purchase receipt for reference.
• Q: Can I store my puzzles for an extended period using this mat? A: Yes, the mat is designed for long-term storage. When rolled up with the inflatable tubes secured, it keeps your unfinished puzzles safe for future use.
• Q: What colors are available for the puzzle mat? A: The Ainiv Jigsaw Puzzle Mat is available in gray. This color enhances visibility of puzzle pieces while adding a stylish touch.
• Q: How thick is the felt material used in the puzzle mat? A: The felt material of the puzzle mat has a thickness of one point five millimeters. This provides durability while ensuring a soft surface for puzzle pieces.
• Q: Is the puzzle mat suitable for large puzzles? A: Yes, the puzzle mat can hold puzzles with up to one thousand five hundred pieces. It is ideal for larger jigsaw puzzles, accommodating various designs.
• Q: How do I store the puzzle mat when not in use? A: When not in use, the puzzle mat can be rolled up and stored in the included travel bag. This keeps it clean and ready for your next puzzle session.
• Q: Are the inflatable tubes included with the mat necessary? A: Yes, the inflatable tubes are necessary for securely rolling up the mat. They help maintain the shape and protect your unfinished puzzle pieces during storage.