Frequently Asked Questions

• Q: What is the height of the Ruby figure? A: The Ruby figure stands at approximately seven point nine inches tall. This makes it a perfect addition to your collection.
• Q: What material is the Ruby figure made of? A: The Ruby figure is made of Acrylonitrile Butadiene Styrene, commonly known as ABS. This material is known for its durability and lightweight properties.
• Q: What are the dimensions of the product box? A: The product box measures five point one inches in length, two point seven inches in width, and seven point nine inches in height. This ensures it fits well on shelves or in displays.
• Q: How do I display the Ruby figure? A: You can display the Ruby figure on a shelf or in a dedicated display case. Ensure it is placed in a stable position to avoid tipping.
• Q: Is the Ruby figure suitable for all ages? A: Yes, the Ruby figure is generally suitable for all ages, but it is recommended for collectors. Always supervise young children to avoid any small parts.
• Q: How do I remove dust from the Ruby figure? A: To clean the Ruby figure, use a soft, dry cloth or a microfiber cloth. Avoid using any liquids or harsh chemicals that could damage the figure.
• Q: Can I return the Ruby figure if it arrives damaged? A: Yes, you can return the Ruby figure if it arrives damaged. Make sure to contact customer service for guidance on the return process.
• Q: What should I do if I receive the wrong figure? A: If you receive the wrong figure, you should contact customer service immediately. They will assist you with the return and exchange process.
• Q: Is the Ruby figure an officially licensed product? A: Yes, the Ruby figure is an officially licensed Bandai Spirits product. It comes with a Bandai Namco warning label for authenticity.
• Q: How can I enhance my display with the Ruby figure? A: You can enhance your display by pairing the Ruby figure with other Banpresto figures. This creates a themed collection that showcases your favorite characters.
• Q: What type of packaging does the Ruby figure come in? A: The Ruby figure comes in a retail box with a Bandai Namco warning label. This packaging ensures it is protected during shipping.
• Q: What is the warranty on the Ruby figure? A: The Ruby figure typically comes with a standard warranty covering manufacturing defects. Check with the retailer for specific warranty details.
• Q: Is the Ruby figure a limited edition release? A: Yes, the Ruby figure is part of a special release by Bandai Spirits. Limited editions often increase in value over time.
• Q: How do I store the Ruby figure when not displayed? A: When not on display, store the Ruby figure in its original packaging to protect it from dust and damage. Keep it in a cool, dry place.
• Q: Can I purchase the Ruby figure from international retailers? A: No, only items shipped from within North America are sold by authorized U.S. retailers. Ensure your purchase is from a trusted source.