Frequently Asked Questions

• Q: What materials are the figures made of? A: The figures are made of non-toxic, harmless, and odorless Polyvinyl Chloride and Acrylonitrile Butadiene Styrene materials. These materials ensure safety and durability for collectors.
• Q: How tall are the figures in the set? A: Each figure stands approximately four point three inches tall. This size makes them ideal for display on shelves or desks.
• Q: What is included in the set? A: The set includes a total of six different blind box figures. Each figure is unique, with no repeats in the collection.
• Q: How do I unbox the figures? A: To unbox, simply open the packaging carefully. Since the figures are randomly arranged, each unboxing is a surprise.
• Q: Is this product suitable for children? A: No, this product is not suitable for children. It is designed as a collectible figure for ages fifteen and older.
• Q: Can I specify which figure I want? A: No, you cannot specify which figure you will receive. The figures are shipped randomly, adding to the excitement of unboxing.
• Q: How should I care for the figures? A: To keep the figures in good condition, avoid exposing them to direct sunlight and clean them with a soft, damp cloth. Do not immerse in water.
• Q: Is there a return policy for opened boxes? A: No, returns are not accepted once the packaging box is opened. This is due to the collectible nature of the figures.
• Q: Can these figures be used for decoration? A: Yes, these figures are perfect for decoration. They can be displayed at home, in cars, or in offices, adding a touch of personality.
• Q: What should I do if my figure arrives damaged? A: If your figure arrives damaged, please contact customer support for assistance. Check the return policy for specific guidelines.
• Q: Are the figures hand-painted? A: Yes, each figure is hand-painted with intricate details. This adds to their charm and makes each piece unique.
• Q: What age group is this product intended for? A: This collectible set is intended for individuals aged fifteen and older. It is not a toy for young children.
• Q: How do I store these figures? A: Store the figures in a cool, dry place away from direct sunlight. Keep them in their original packaging if possible to protect them.
• Q: What kind of designs can I expect? A: You can expect cute, random designs that are part of the Firelinks DkSouls Series 1 collection. Each figure has a unique appearance.
• Q: Are the figures safe for home display? A: Yes, the figures are made of safe materials and are suitable for home display. They are designed as collectibles, not toys.