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View compareFrequently Asked Questions
- Q: What materials is the doll made of? A: The doll is made of tricot cotton and polyester. These materials are hypoallergenic and OEKO-TEX certified, ensuring safety for children.
- Q: What are the dimensions of the doll? A: The doll measures twelve inches in height. It has a width of seven point eight inches and a depth of three inches.
- Q: How much does the doll weigh? A: The doll weighs approximately zero point eighteen kilograms without packaging. This lightweight design makes it easy for young children to carry.
- Q: What age is this doll suitable for? A: The doll is designed for children ages three and up. It includes small parts like eyes and buttons, which may pose a choking hazard.
- Q: How can children play with the doll? A: Children can dress the doll, change its hairstyles, and even install different hair colors. This encourages creativity and hands-on skills.
- Q: How do I clean the doll? A: Hand wash the doll at a maximum temperature of thirty degrees Celsius using mild detergent. Do not machine wash or dry clean.
- Q: Can the doll's clothes be washed? A: Yes, the doll's clothes can be removed and washed. It is recommended to hand wash them at a maximum temperature of thirty degrees Celsius.
- Q: What should I do if the doll arrives damaged? A: If the doll arrives damaged, please contact customer support immediately. They will assist you with the return process or provide a replacement.
- Q: Is the doll safe for babies? A: Yes, the doll is safe for babies, but it is recommended for children ages three and up due to small parts. Always supervise younger children during play.
- Q: How should I store the doll? A: Store the doll in a cool, dry place away from direct sunlight. Keep it in its packaging or a storage bag to protect it from dust.
- Q: Can I change the doll's hair? A: Yes, you can change the doll's hair using the included wooden needle and four colors of hair. This allows for personalized styling.
- Q: What accessories come with the doll? A: The doll comes with a storage bag, a blush pen, hair bands, a toolbox, and a small bear doll. These enhance the play experience.
- Q: Is there a return policy for the doll? A: Yes, there is a return policy. If you are unsatisfied with the doll, you can return it within a specified period for a full refund.
- Q: What if the doll's hair gets tangled? A: If the doll's hair gets tangled, gently brush it out with a soft brush. Avoid using heat or chemicals to style the hair.
- Q: Does the doll come in different colors? A: The doll is available in a signature color called Louise. However, the hair can be changed using the provided colored strands.
- Q: How should I care for the doll's accessories? A: Keep the doll's accessories clean by hand washing them with mild detergent. Store them in the toolbox to avoid loss.

