Frequently Asked Questions

• Q: What materials are used in the Canal Toys Magic Terrarium Kit? A: The kit is made of plastic, including the terrarium container and base. It also includes a paper magic tree and various decorative items.
• Q: What are the dimensions of the Magic Terrarium Kit? A: The terrarium measures seven point zero one inches in length, four point three three inches in width, and five point six inches in height.
• Q: How many character figures are included in the kit? A: There are two character figures included in the Magic Terrarium Kit. These figures help create a mini world inside the terrarium.
• Q: How do you create the terrarium? A: To make the terrarium, add the magic tree, growing powder, and water into the base. Then, decorate with glitter sand, stones, and characters.
• Q: What age group is this product suitable for? A: The Canal Toys Magic Terrarium Kit is recommended for children ages eight and older. Adult supervision is advised during use.
• Q: Is the Magic Terrarium Kit easy to use? A: Yes, it is designed to be easy and fun. Simply follow the instructions to add water and watch the terrarium grow.
• Q: How should I store the terrarium kit? A: Store the kit in a cool, dry place away from direct sunlight. Ensure the terrarium is closed to prevent dust from entering.
• Q: Are the materials safe for children? A: Yes, but adult supervision is recommended. The kit contains chemicals that may be harmful if misused, so follow the safety instructions carefully.
• Q: Can the terrarium be reused after the initial growth? A: No, the terrarium is designed for a single use. Once the tree has fully grown and the crystals have formed, it cannot be reset.
• Q: What should I do if the terrarium arrives damaged? A: If the terrarium arrives damaged, contact the retailer's customer service for assistance. They can help with returns or exchanges.
• Q: Is there a warranty for the Magic Terrarium Kit? A: Warranty information may vary by retailer. Check with the store where you purchased the kit for specific warranty details.
• Q: What if I have questions about the instructions? A: If you have questions about the instructions, refer to the manual included in the kit. You can also contact Canal Toys customer support.
• Q: Are there any safety warnings for this product? A: Yes, the kit contains chemicals that may be harmful if misused. Read all instructions and warnings carefully before use.
• Q: How long does it take for the tree to grow? A: The magic tree takes about twelve hours to fully grow. You can watch the colorful crystal blossoms appear during this time.
• Q: Can I customize my terrarium with additional decorations? A: Yes, you can customize your terrarium with additional decorations, as long as they are safe and do not interfere with the growth process.