Frequently Asked Questions

• Q: What materials is the Candylab Toys Unicorn Van made from? A: The Candylab Toys Unicorn Van is made from solid beech wood. It is finished with non-toxic, safe water-based paints, ensuring safety and sustainability.
• Q: What are the dimensions of the Unicorn Van? A: The Unicorn Van measures three point three inches in length, one point six inches in width, and two point six inches in height. These compact dimensions make it easy for small hands to play with.
• Q: Is the Unicorn Van safe for children? A: Yes, the Unicorn Van is safety tested and US-certified for children ages three years and older. This ensures that it meets safety standards for play.
• Q: How do kids play with the Unicorn Van? A: Kids can use the Unicorn Van for imaginative play, creating their own scenarios with the vibrant toy. Its patented design provides fast and fun play dynamics that engage children.
• Q: Is this toy suitable for all ages? A: The Unicorn Van is designed for children aged three years and older. It is perfect for young kids who enjoy vehicle playsets.
• Q: How do I clean the Unicorn Van? A: To clean the Unicorn Van, simply wipe it with a damp cloth. Avoid submerging it in water to maintain the integrity of the wood and paint.
• Q: Is the Unicorn Van made from environmentally friendly materials? A: Yes, the Unicorn Van is made from sustainable solid beech wood and finished with non-toxic materials. This aligns with eco-friendly practices.
• Q: Can adults collect the Unicorn Van? A: Absolutely, the Unicorn Van is designed to appeal to both children and adults. Its design-focused aesthetics make it a desirable collectible.
• Q: What if the Unicorn Van arrives damaged? A: If the Unicorn Van arrives damaged, you should contact customer support for a replacement or return. They will assist you with the return process.
• Q: What accessories come with the Unicorn Van? A: The Unicorn Van comes as a standalone toy without additional accessories. However, it can be combined with other vehicles in the Candylab collection.
• Q: Is this toy safe for pets? A: No, the Unicorn Van is designed specifically for children and not for pets. It is important to supervise children during play to ensure safety.
• Q: How long will the Unicorn Van last? A: With proper care, the Unicorn Van can last for many years. The durable materials and craftsmanship ensure longevity.
• Q: Is the paint on the Unicorn Van safe? A: Yes, the paint used on the Unicorn Van is non-toxic and safe for children. It adheres to safety regulations for children's toys.
• Q: What colors are available for the Unicorn Van? A: The Unicorn Van features bright colors and fun graphics, specifically designed to attract children's attention. It is part of a colorful collection.
• Q: Can the Unicorn Van be repaired if damaged? A: While minor damages may be repaired, it is best to contact customer support for advice on repairs or possible replacement of the toy.