Frequently Asked Questions

• Q: What materials is the Coitak Moving Sand Art Picture made of? A: The Coitak Moving Sand Art Picture is made of sealed glass, colorized sand, plastic, water, and acrylic. This combination creates a mesmerizing visual effect.
• Q: What are the dimensions of the sand art picture? A: The dimensions of the sand art picture are twelve inches by ten inches. It is a suitable size for display on a desk or wall.
• Q: Does the sand art contain any hazardous materials? A: No, the sand art does not contain any hazardous materials. It is safe for use in homes and offices.
• Q: How do I use the moving sand art picture? A: To use the sand art picture, gently shake it left and right to concentrate the sand at the bottom. Then, flip it to see the sand create unique patterns.
• Q: Can I hang the sand art picture on a wall? A: Yes, you can hang the sand art picture on a wall. It is designed for versatile display options, including wall mounting.
• Q: Is the sand art suitable for children? A: No, the sand art is not recommended for children. It should be kept away from kids due to the glass material.
• Q: How do I clean the sand art picture? A: To clean the sand art picture, simply wipe the glass surface with a soft cloth. Avoid using harsh chemicals to maintain its clarity.
• Q: What should I do if my sand art arrives damaged? A: If your sand art arrives damaged, contact the customer service department for assistance. They can guide you on how to proceed with returns or exchanges.
• Q: How long is the refund policy for this product? A: The refund policy for the sand art is sixty days from the date of purchase. You can return it for a full refund if it has quality issues.
• Q: Can the sand art be displayed vertically? A: Yes, the sand art can be displayed both vertically and horizontally. This allows for different visual experiences.
• Q: What colors of sand are used in the art picture? A: The sand used in the art picture is primarily blue and white. This color combination enhances its aesthetic appeal.
• Q: Is the sand art a good gift idea? A: Yes, the sand art makes a wonderful gift. It is especially suitable for office workers, students, and anyone who enjoys unique decor.
• Q: How does the sand art create different landscapes? A: The sand art creates different landscapes as the sand and glitter fall at varying rates. This results in unique and ever-changing patterns.
• Q: What size acrylic holder comes with the sand picture? A: The sand picture comes with two acrylic holders. This allows you to orient the picture in multiple ways.
• Q: Does the product come with instructions? A: Yes, the product includes an instruction manual. It provides guidance on how to use and care for the sand art picture.