Frequently Asked Questions

• Q: What is the size of the finished puzzle? A: The finished puzzle measures nineteen point seven by twenty-seven point six inches. This size creates a vivid and engaging visual once completed.
• Q: What material is the puzzle made from? A: The puzzle is made from thick, odorless white cardboard. This material ensures durability and a pleasant tactile experience during use.
• Q: How many pieces does this puzzle have? A: This puzzle contains one thousand pieces. The piece count provides a challenging yet rewarding experience for adult puzzlers.
• Q: What is included in the puzzle package? A: The package includes the puzzle pieces and a sturdy rectangular box with a reference poster. This all-in-one package makes storage and reference easy.
• Q: How do I assemble the puzzle? A: To assemble the puzzle, start by sorting the pieces by color or edge. Then, begin with the edge pieces to create the frame, followed by filling in the center.
• Q: Is this puzzle suitable for beginners? A: Yes, this puzzle is suitable for both beginners and experienced puzzlers. The vibrant design and varied piece shapes accommodate all skill levels.
• Q: How do I clean and store the puzzle? A: To keep the puzzle in good condition, store it in a cool, dry place. If needed, wipe the surface gently with a dry cloth to remove dust.
• Q: What should I do if I lose a piece? A: If you lose a piece, you can contact customer support for missing piece assistance. The puzzles are packaged carefully to minimize this issue.
• Q: Is this puzzle safe for children? A: No, this puzzle is designed specifically for adults. It contains small pieces that may pose a choking hazard for young children.
• Q: Can I frame the completed puzzle? A: Yes, the completed puzzle can be framed for display. The finished size makes it an attractive piece of art for home decor.
• Q: What themes are featured in the puzzle design? A: The puzzle features a whimsical cityscape under a crescent moon, adorned with stars and flowers, creating a magical nighttime scene.
• Q: How long does it typically take to complete the puzzle? A: Completion time varies, but it usually takes several hours to days, depending on skill level and experience with puzzles.
• Q: Is the puzzle printed with high-quality images? A: Yes, the puzzle uses HD oil printing to ensure vivid colors and sharp details. This enhances the visual appeal of the finished product.
• Q: Are there any hazardous materials in the puzzle? A: No, the puzzle does not contain any hazardous materials. It is made from safe, non-toxic cardboard.
• Q: What is the return policy for the puzzle? A: The return policy allows for returns within a specified period if the product is unopened and in its original condition. Check the seller's policy for details.