Frequently Asked Questions

• Q: What are the dimensions of the puzzle? A: The dimensions of the puzzle are twenty-seven point fifty-six inches in length, twenty point zero eight inches in width, and zero point zero four inches in height.
• Q: What material is the puzzle made of? A: The puzzle is made of one point eight millimeter thick cardboard with full colors printed on the front and a white back, featuring a satin varnish finish.
• Q: How many pieces does the puzzle have? A: The puzzle contains one thousand pieces, designed for a challenging yet enjoyable experience.
• Q: How do you complete this jigsaw puzzle? A: To complete the puzzle, begin by sorting pieces by color and edge. Assemble the edge first, then work on filling in the inner sections by matching colors and patterns.
• Q: Is this puzzle suitable for beginners? A: Yes, this puzzle is suitable for beginners and experienced puzzlers alike, offering a colorful and engaging challenge.
• Q: What age group is this puzzle appropriate for? A: This puzzle is designed for adults and older children, making it a great activity for family bonding.
• Q: How should I store the puzzle when not in use? A: Store the puzzle in its original box in a cool, dry place to maintain the integrity of the pieces and prevent warping.
• Q: Can I clean the puzzle pieces? A: Yes, you can gently wipe the puzzle pieces with a soft, dry cloth if they become dusty, but avoid using water or cleaning solutions.
• Q: What do I do if a piece is missing? A: If a piece is missing, contact Cross & Glory's customer service for assistance in obtaining a replacement piece.
• Q: How does this puzzle compare to others? A: This puzzle stands out for its vibrant colors and intricate design, making it an excellent choice for those who appreciate art and nature.
• Q: Is this puzzle suitable for gifting? A: Yes, the puzzle is packaged in an elegant box, making it a thoughtful gift for puzzle enthusiasts and art lovers.
• Q: What if the puzzle arrives damaged? A: If the puzzle arrives damaged, please reach out to customer support for a resolution, including replacement or refund options.
• Q: What is the warranty policy for this puzzle? A: The puzzle does not come with a specific warranty, but customer service is available to address any issues or concerns.
• Q: Are there any toxic materials in the puzzle? A: No, the puzzle is made from recycled materials and does not contain any hazardous substances, ensuring safety during use.
• Q: Is there a bonus included with the puzzle? A: Yes, a bonus puzzle map is included to help guide you through the assembly process.