Frequently Asked Questions

• Q: What are the dimensions of the puzzle? A: The puzzle measures twenty-seven point five six inches in length, twenty point zero eight inches in width, and is point zero four inches thick.
• Q: What materials are used in the puzzle? A: The puzzle is made from one point eight millimeter thick cardboard, featuring full colors on the front, while the back is white with a satin varnish finish.
• Q: How many pieces does this puzzle have? A: This puzzle contains one thousand pieces, providing a challenging and enjoyable experience for puzzle enthusiasts.
• Q: How do I assemble the puzzle? A: To assemble the puzzle, start by sorting the pieces by color and edge. Then, begin connecting the edge pieces to form the border before filling in the center.
• Q: Is this puzzle suitable for children? A: Yes, this puzzle is appropriate for children aged twelve and older, making it a great family activity.
• Q: Can I display the completed puzzle? A: Yes, once completed, the puzzle can be displayed as a piece of art, showcasing vibrant bird artwork in your home.
• Q: How do I care for the puzzle? A: To maintain the puzzle, keep it in a cool, dry place and avoid exposure to direct sunlight. Store it in the included satin-finish storage box.
• Q: What if a piece is missing? A: If a piece is missing, please contact Cross & Glory customer service for assistance, and they will help you resolve the issue.
• Q: How should I clean the puzzle? A: To clean the puzzle, use a soft, dry cloth to gently wipe the surface and avoid using any liquids that may damage the cardboard.
• Q: Is this puzzle eco-friendly? A: Yes, the puzzle is crafted from eco-friendly, recycled materials and is non-toxic, ensuring a safe experience for all users.
• Q: How does this puzzle compare to others? A: This puzzle differs from others due to its unique bird artwork inspired by folk art, offering a vibrant and captivating visual experience.
• Q: Is this puzzle suitable for beginners? A: Yes, while it is a one thousand piece puzzle, the colorful design makes it accessible for beginners as well as experienced puzzlers.
• Q: Does it come with a storage solution? A: Yes, the puzzle comes with an elegantly designed satin-finish storage box, measuring twenty centimeters by twenty centimeters by seven centimeters.
• Q: What if the puzzle arrives damaged? A: If the puzzle arrives damaged, you can return it within the specified return window for a full refund or replacement.
• Q: What should I do if I encounter difficulties while puzzling? A: If you encounter difficulties, refer to the bonus puzzle map included in the box, which can help guide you through the assembly.
• Q: How can I gift this puzzle? A: This puzzle makes an excellent gift for bird enthusiasts and can be presented in its stylish storage box, ready to delight the recipient.