Frequently Asked Questions

• Q: What materials are used in the Crystal Flyers Pixie? A: The Crystal Flyers Pixie is made of plastic. It is designed with durable and safety-tested materials to ensure safe play.
• Q: What are the dimensions of the Crystal Flyers Pixie? A: The dimensions of the Crystal Flyers Pixie are seven point twenty-five inches in length, seven point twenty-five inches in width, and ten inches in height.
• Q: Is the Crystal Flyers Pixie rechargeable? A: Yes, the Crystal Flyers Pixie is rechargeable. It comes with a USB charging cable for easy recharging.
• Q: How do you operate the Crystal Flyers Pixie? A: To operate the Crystal Flyers Pixie, remove it from the crystal egg, charge it, and switch it on. Use your hands to guide its flight.
• Q: What age group is the Crystal Flyers Pixie suitable for? A: The Crystal Flyers Pixie is suitable for girls aged six and up. It is designed to provide safe and engaging play for children.
• Q: Can you display the Crystal Flyers Pixie when it's not flying? A: Yes, you can display the Crystal Flyers Pixie inside its sparkly clear crystal egg when it's not flying.
• Q: How do I keep the Crystal Flyers Pixie in good condition? A: To keep the Crystal Flyers Pixie in good condition, avoid touching its wings while flying and store it in its crystal egg when not in use.
• Q: Is the Crystal Flyers Pixie safe for kids? A: Yes, the Crystal Flyers Pixie is safe for kids. It includes an auto-stop feature that stops flight if its wings are touched.
• Q: What do I do if the Crystal Flyers Pixie doesn’t fly properly? A: If the Crystal Flyers Pixie doesn’t fly properly, ensure it is fully charged and make sure there are no obstructions in the flight area.
• Q: What is the warranty on the Crystal Flyers Pixie? A: The Crystal Flyers Pixie is covered by the Spin Master Care Commitment, ensuring quality and support for your purchase.
• Q: Are there different styles of Crystal Flyers Pixies available? A: Yes, there are two styles of Crystal Flyers Pixies available: Krystalina Rose and Violet Onyx, each with its unique design.
• Q: What features make the Crystal Flyers Pixie unique? A: The Crystal Flyers Pixie features glittery wings that flutter and a built-in sensor that allows it to sense your hands during flight.
• Q: What should I do if the packaging arrives damaged? A: If the packaging of the Crystal Flyers Pixie arrives damaged, contact customer support for assistance with returns or exchanges.
• Q: Does the Crystal Flyers Pixie require any special maintenance? A: No special maintenance is required for the Crystal Flyers Pixie, but it should be kept away from water and stored properly.
• Q: Can the Crystal Flyers Pixie be used outdoors? A: While the Crystal Flyers Pixie can technically be used outdoors, it is best suited for indoor play to avoid environmental factors affecting its flight.