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View compareFrequently Asked Questions
- Q: What are the dimensions of the Dog-E Interactive Robot Dog? A: The Dog-E measures ten inches in height, five point three inches in width, and ten inches in depth. This compact size makes it suitable for indoor play.
- Q: What materials is the Dog-E robot made of? A: The Dog-E robot is made of plastic. This durable material helps ensure its longevity during play.
- Q: What is included with the Dog-E robot dog? A: The package includes one Dog-E robot dog, one removable collar with tag, one magnetic dog toy, and one USB charging cable. An A/C adapter is not included.
- Q: How does the Dog-E robot dog interact with users? A: Dog-E interacts through over two hundred sounds and reactions, as well as colorful LED lights. It also uses its tail to communicate its needs.
- Q: Is the Dog-E app compatible with all devices? A: No, the Dog-E app is available for iOS and Android devices only. Android fourteen compatibility is coming soon.
- Q: What age group is the Dog-E robot dog suitable for? A: The Dog-E is suitable for children aged six years and older. Its interactive features are designed for this age range.
- Q: How do you care for the Dog-E robot dog? A: To care for Dog-E, ensure it is kept clean and charged. Use the app to track its needs and engage with its interactive features.
- Q: Is the Dog-E robot dog safe for children? A: Yes, the Dog-E robot dog is designed for safe play with children. However, adult supervision is recommended during use.
- Q: How do you charge the Dog-E robot dog? A: You can charge the Dog-E using the included USB charging cable. An A/C adapter is not provided, so a compatible adapter is required.
- Q: Can multiple users create profiles for Dog-E? A: Yes, multiple family members can mint and save unique profiles for Dog-E through the app. Each profile can have its own name and personality.
- Q: What types of games can you play with Dog-E? A: Dog-E includes six interactive games, such as Fortune Teller and Ultimate Nose Boop. These games can be played with or without the app.
- Q: How does Dog-E communicate its needs? A: Dog-E communicates its needs through its tail using innovative persistence of vision technology. It shows emotes, icons, and messages.
- Q: What is the battery type for the Dog-E robot dog? A: The Dog-E is powered by a lithium-ion rechargeable battery. This allows for extended play without frequent battery replacements.
- Q: What if my Dog-E arrives damaged? A: If your Dog-E arrives damaged, please contact customer support for assistance with returns or exchanges. Keep all packaging for reference.
- Q: Can Dog-E be used outdoors? A: While Dog-E can be used outdoors, it is best suited for indoor play to protect its electronic components and ensure safety.

