Frequently Asked Questions

• Q: What materials are the shoes made of? A: These shoes are made of super fiber leather for the upper and rubber for the sole. The wheels are made from PU material, ensuring durability and smooth gliding.
• Q: What size are these shoes available in? A: These shoes are available in size US eight and a half. It's recommended to check the size chart for accurate fitting based on your foot measurements.
• Q: What is the maximum weight limit for users? A: The maximum weight limit for professional users is ninety kilograms. Beginners should weigh less than one hundred kilograms for safe use.
• Q: How do I use the hidden wheels? A: To use the hidden wheels, press the button located at the back of the shoe to release them. Once activated, you can glide by pushing down on the wheels.
• Q: Are these shoes suitable for children? A: Yes, but children must be accompanied by an adult while wearing these shoes. Safety precautions are essential when using this product.
• Q: How should I choose the right size? A: It's important to measure your foot size and refer to the size chart. If your feet are wider or you prefer a looser fit, consider choosing a larger size.
• Q: What is the best way to clean these shoes? A: To clean these shoes, use a damp cloth to wipe the outer surfaces. Avoid soaking them in water to maintain the integrity of the materials.
• Q: Can I wear these shoes for regular walking? A: Yes, these shoes can be used as regular sneakers when the wheels are retracted. They are designed for both skating and everyday use.
• Q: What precautions should I take while skating? A: Always wear protective gear, and be cautious when starting to skate. Ensure you are in a safe environment free from obstacles.
• Q: How do I store these shoes when not in use? A: Store the shoes in a cool, dry place away from direct sunlight to prevent material degradation. Keep the wheels retracted for safe storage.
• Q: What if the shoes are damaged upon arrival? A: If the shoes arrive damaged, contact customer support immediately for assistance. Most manufacturers provide a warranty or return policy.
• Q: Are these shoes waterproof? A: The outer layer of the shoes is designed to be water-resistant, but they are not fully waterproof. Avoid prolonged exposure to water.
• Q: Is there any specific weight requirement for beginners? A: Yes, beginners should weigh less than one hundred kilograms to ensure safety while using the skates.
• Q: What type of activities are these shoes suitable for? A: These shoes are perfect for skating, parkour, and casual outings. They are designed to offer versatility in various activities.
• Q: How do I ensure the longevity of the wheels? A: To maintain the wheels, avoid using them on rough surfaces. Regularly check for wear and replace them as needed to ensure optimal performance.