Frequently Asked Questions

• Q: What materials are used in these shoes? A: These shoes are made of super fiber leather for the upper and rubber for the sole. The wheels are made from polyurethane, ensuring durability and performance.
• Q: What size are these shoes? A: The shoes are available in size ten and a half. It is recommended to check the size chart for accurate foot measurement before purchasing.
• Q: What is the weight limit for these shoes? A: The recommended weight limit for professional users is ninety kilograms, while beginners should not exceed one hundred kilograms.
• Q: How do I use the retractable wheels? A: To use the retractable wheels, press the button located at the back of the shoe. Hold it down to release the wheels, then push the roller to the sole and release the button.
• Q: Can I wear these shoes for regular walking? A: Yes, these shoes can be worn as regular sneakers thanks to the adjustable retractable wheels. Simply keep the wheels stowed for walking.
• Q: How do I choose the right size for these shoes? A: To choose the right size, measure the length of your foot in centimeters and refer to the size chart provided. If your feet are wider, consider sizing up.
• Q: How should I clean these shoes? A: To clean the shoes, wipe the surface with a damp cloth. Avoid using harsh chemicals that could damage the materials. Ensure they are dried properly after cleaning.
• Q: Are these shoes safe for kids? A: Yes, but children must be accompanied by an adult while wearing these shoes. Safety precautions should be observed to prevent accidents.
• Q: Is there a warranty for these shoes? A: Yes, the shoes come with a warranty. For specific details regarding the warranty period and coverage, please refer to the manufacturer's policy.
• Q: What if the shoes arrive damaged? A: If the shoes arrive damaged, please contact customer support immediately for assistance with returns or exchanges.
• Q: Can these shoes be used for skating in parks? A: Yes, these shoes are designed for skating in parks and suitable for various skating activities, including parkour.
• Q: What are the unique features of these shoes? A: These shoes feature a comfortable interior with breathable materials and a unique design with hidden wheels for versatile use.
• Q: Are the wheels replaceable? A: Yes, the wheels are replaceable. Their lifespan depends on usage and terrain, and replacement wheels can be purchased separately.
• Q: What type of activities are these shoes suitable for? A: These shoes are suitable for skating, recreational activities, parties, and casual wear. They are versatile for both fun and functional use.
• Q: How do I know if these shoes are the right choice for me? A: If you enjoy skating and need a comfortable sneaker option, these shoes are an excellent choice. Review the features and weight limits to ensure suitability.
• Q: What should I do if the shoes do not fit properly? A: If the shoes do not fit properly, please refer to the return policy for size exchanges or refunds. Ensure you have the original packaging for returns.