Frequently Asked Questions

• Q: What materials are the shoes made of? A: The shoes are made of super fiber leather for the upper material and rubber for the sole. These materials ensure durability and comfort during use.
• Q: What is the shoe size for this model? A: The shoe size for this model is US seven. It is recommended to refer to the size chart for accurate sizing.
• Q: What type of wheels do these shoes have? A: These shoes feature double row wheels made of PU material. This wheel type enhances stability and control while skating.
• Q: How do I measure my foot for these shoes? A: To measure your foot, place it on a flat surface and measure from the heel to the longest toe in centimeters. Use this measurement to select the appropriate size from the size chart.
• Q: Are the shoes suitable for beginners? A: Yes, these shoes are suitable for beginners weighing up to one hundred kilograms. They provide a stable and fun experience for new skaters.
• Q: How do I use the retractable wheels? A: To use the retractable wheels, hold down the button located at the back of the shoe, open the wheel, and then push the roller to the sole before releasing the button.
• Q: Can these shoes be worn comfortably for long periods? A: Yes, the shoes have a comfortable interior space designed with breathable net material. This ensures ventilation and comfort for prolonged use.
• Q: What is the maximum weight limit for professional users? A: Professional users should weigh less than ninety kilograms. This ensures the safety and efficiency of the shoes during use.
• Q: How should I clean these shoes? A: To clean these shoes, wipe them with a damp cloth and mild soap. Avoid submerging them in water to maintain their integrity.
• Q: What safety precautions should I take while using these shoes? A: For safety, children must be accompanied by an adult while using these shoes. Always wear protective gear like helmets and knee pads when skating.
• Q: Can I return these shoes if they don't fit? A: Yes, you can return the shoes if they don't fit, provided they are in unused condition. Check the return policy for specific instructions.
• Q: What if the wheels are damaged upon arrival? A: If the wheels are damaged upon arrival, please contact customer support immediately for a replacement or refund.
• Q: Are these shoes waterproof? A: Yes, the shoes are designed with waterproof materials to keep your feet dry while skating in various conditions.
• Q: What makes these shoes a good gift choice? A: These shoes are a great gift choice because of their unique design, hidden wheels, and suitability for various activities like skating and parties.
• Q: How should I store these shoes? A: Store these shoes in a cool, dry place away from direct sunlight to maintain their shape and material quality.