Frequently Asked Questions

• Q: What materials are used in these shoes? A: These shoes are made of super fiber leather for the upper and rubber for the sole. They also feature PU wheels for smooth gliding.
• Q: What is the size of the shoes? A: The shoes are available in size nine. It’s recommended to check the size chart for accurate foot measurements before purchasing.
• Q: How do the wheels function on these shoes? A: The shoes have retractable wheels that can be activated by pressing a button located at the back. This allows users to switch between regular shoes and roller skates.
• Q: What is the weight limit for using these shoes? A: For professional users, the maximum weight is ninety kilograms, while beginners should weigh no more than one hundred kilograms.
• Q: How do I wear these shoes? A: To wear the shoes, measure your foot size and choose the appropriate size based on the size chart. Ensure the wheels are retracted before walking.
• Q: Are these shoes suitable for beginners? A: Yes, these shoes can be suitable for beginners, but it is advised that they weigh less than one hundred kilograms when using the roller feature.
• Q: How do I clean these shoes? A: To clean the shoes, wipe them with a damp cloth and avoid submerging them in water. Make sure to keep the wheels free from debris.
• Q: Can I wear these shoes in wet conditions? A: No, it is not recommended to wear these shoes in wet conditions as they may slip and the materials can be damaged.
• Q: What if the shoes arrive damaged? A: If the shoes arrive damaged, contact customer support immediately to initiate a return or exchange process.
• Q: How do I store these shoes? A: Store the shoes in a cool, dry place away from direct sunlight to prevent material degradation. Ensure the wheels are retracted.
• Q: Are these shoes safe for children? A: Yes, but children must be accompanied by an adult when wearing these shoes for safety reasons, especially when using the roller feature.
• Q: What type of activities are these shoes suitable for? A: These shoes are designed for skating, parkour, and casual wear, making them versatile for various activities.
• Q: Is there a warranty for these shoes? A: Typically, there is a warranty provided by the manufacturer. Check the packaging or product details for specific warranty information.
• Q: Can I replace the wheels if they get damaged? A: Yes, the wheels are designed to be replaceable. You can find compatible wheels through various retailers.
• Q: What makes these shoes unique? A: These shoes are unique because they combine the functionality of regular sneakers with the ability to transform into roller skates with hidden wheels.