Frequently Asked Questions

• Q: What materials are used in the shoes? A: The shoes are made of super fiber leather for the upper and rubber for the sole. The wheels are constructed from durable polyurethane.
• Q: What size options are available for these shoes? A: These shoes are available in size seven and a half. It's recommended to consult the size chart for the best fit.
• Q: What is the weight limit for users of these skates? A: For professional users, the weight limit is ninety kilograms, while beginners should weigh less than one hundred kilograms.
• Q: How do I use the retractable wheels? A: To use the retractable wheels, press the button located at the back of the shoe to release them. Then, push the roller to the sole and release the button.
• Q: Are these shoes suitable for beginners? A: Yes, these shoes are suitable for beginners as long as they weigh less than one hundred kilograms. However, adult supervision is recommended for children.
• Q: How do I determine the right size for these shoes? A: Measure your foot size in centimeters and refer to the provided size chart to select the appropriate size for purchase.
• Q: What care instructions should I follow for these shoes? A: To maintain the shoes, clean them with a damp cloth and avoid submerging in water. Store them in a cool, dry place.
• Q: Do these shoes require any special maintenance? A: Regularly check the wheels for wear and replace them if damaged. Ensure that the retractable mechanism is functioning properly.
• Q: Are there any safety precautions to consider? A: Yes, children should always be accompanied by an adult while wearing these shoes. Additionally, be cautious when starting to skate.
• Q: Is this product suitable for outdoor use? A: Yes, these skates are designed for outdoor use and are perfect for skating parks and recreational areas.
• Q: What makes these shoes a good gift option? A: These shoes feature hidden wheels and are easy to learn to use, making them a fun and unique gift for kids. They're great for skating, parties, and events.
• Q: What if the product arrives damaged? A: If the product arrives damaged, contact customer support immediately for assistance with returns or exchanges.
• Q: Are these shoes waterproof? A: While the shoes are made from water-resistant materials, they are not completely waterproof. Avoid exposing them to excessive moisture.
• Q: Can these shoes be used for activities other than skating? A: Yes, these shoes can also be worn as regular sneakers when the wheels are retracted, providing versatility in use.
• Q: What is the warranty policy for these shoes? A: The warranty policy typically covers defects in materials and workmanship. Check with the retailer for specific warranty details.