Frequently Asked Questions

• Q: What are the dimensions of the puzzle? A: The puzzle measures nineteen point twenty-five inches by twenty-six point seventy-five inches. This size is ideal for both display and puzzling.
• Q: What materials is the puzzle made from? A: The puzzle is made from thick recycled cardboard. It also uses environmentally friendly soy-based inks for printing.
• Q: How many pieces does the puzzle have? A: This puzzle contains one thousand pieces. It provides a challenging experience suitable for adults and older children.
• Q: How do I assemble this jigsaw puzzle? A: To assemble the puzzle, start by sorting pieces by color and edge pieces. Then, gradually connect pieces while referencing the included poster for guidance.
• Q: Is this puzzle suitable for children? A: Yes, this puzzle is suitable for older children and adults. It is a great activity for family bonding and developing cognitive skills.
• Q: Can I use a puzzle mat for this jigsaw puzzle? A: Yes, using a puzzle mat is recommended. It allows for easy assembly and storage without losing pieces.
• Q: How should I store the puzzle when not in use? A: Store the puzzle in a cool, dry place, preferably in its original box. This helps prevent damage and keeps all pieces together.
• Q: Is the puzzle easy to clean? A: The puzzle does not require cleaning, but you can wipe it gently with a dry cloth if necessary. Avoid using water or cleaners.
• Q: What if I lose a piece of the puzzle? A: MasterPieces offers a missing piece replacement guarantee. You can contact customer support for assistance with lost pieces.
• Q: How does this puzzle compare to other brands? A: This puzzle features a unique random-cut pattern, ensuring varied shapes and a better interlocking experience. It's known for its high quality.
• Q: Is this puzzle a good gift for a puzzle enthusiast? A: Yes, this puzzle makes an excellent gift for puzzle enthusiasts. Its vibrant city view design and high-quality materials are sure to impress.
• Q: Can this puzzle be displayed once completed? A: Yes, once completed, the puzzle can be framed and displayed. The matte finish reduces glare, enhancing visual appeal.
• Q: What age group is this puzzle designed for? A: This puzzle is designed for ages twelve and up. It offers a satisfying challenge for both adults and teens.
• Q: Does the puzzle come with any additional items? A: Yes, the puzzle comes with a bonus poster. This poster offers a large view of the completed image to assist in assembly.
• Q: Are the inks used in the puzzle safe? A: Yes, the inks are soy-based and non-toxic, making them safe for users. This is part of the brand's commitment to eco-friendliness.