Frequently Asked Questions

• Q: What are the dimensions of the Alexander Taron Nativity Scene? A: The dimensions are seven inches in height, six and a half inches in width, and six inches in depth. This compact size makes it suitable for various display settings.
• Q: What material is the Dregeno Nativity Scene made from? A: The Nativity Scene is made of natural wood. This choice of material contributes to its charm and authenticity.
• Q: Is the Nativity Scene handmade? A: Yes, it is handmade in Germany. This craftsmanship reflects the quality and tradition of German artisanship.
• Q: How do I use the Dregeno Nativity Scene? A: To use the Nativity Scene, simply place it on a flat surface and light two tea candles. The candles create a warm and inviting atmosphere.
• Q: Is assembly required for this product? A: Yes, some assembly is required for the Nativity Scene. However, no tools are needed, making the setup straightforward.
• Q: What is the best way to display the Nativity Scene? A: The best way to display it is on a stable surface, away from direct drafts or heat sources. This helps preserve its quality and design.
• Q: How do I care for the Dregeno Nativity Scene? A: To care for the Nativity Scene, dust it regularly with a soft cloth. Avoid using harsh chemicals that may damage the wood.
• Q: Can the Nativity Scene be stored easily? A: Yes, it can be stored easily when not in use. Ensure it is packed in a box or container to avoid scratches or damage.
• Q: Is this Nativity Scene safe for children? A: Yes, it is generally safe for children, but adult supervision is recommended due to the small parts and candle use.
• Q: How do I ensure the candles are safe to use? A: To ensure safety, use only tea candles with the Nativity Scene and never leave them unattended while lit.
• Q: What can I do if the product arrives damaged? A: If the product arrives damaged, contact the seller for a return or exchange. Most sellers have a customer service policy in place.
• Q: What is the warranty policy for this product? A: The warranty policy may vary by seller. It's best to check with the retailer for specific warranty details.
• Q: Are there any specific cleaning products I should avoid? A: Yes, avoid using abrasive cleaners or solvents that can damage the wood finish of the Nativity Scene.
• Q: Is it suitable for outdoor display? A: No, it is not recommended for outdoor display as moisture and weather conditions may damage the wood.
• Q: Does the Nativity Scene come in different colors? A: This specific model is available in brown. Other models may have different color options.