Frequently Asked Questions

• Q: What are the dimensions of the E-SHIDAI Moving Sand Art? A: The dimensions are thirteen inches in length, twelve point two inches in width, and two point sixteen inches in height. This size makes it ideal for display on desks or shelves.
• Q: What material is the moving sand art made of? A: It is made of high-quality sealed glass and fine sand. The use of glass ensures durability while enhancing the visual appeal of the sand art.
• Q: What color is the E-SHIDAI Moving Sand Art? A: The sand art features a blue color theme. This vibrant hue adds a calming aesthetic to any room.
• Q: How do I use the E-SHIDAI Moving Sand Art? A: Simply rotate the glass to start the flowing sand. As you turn it, new patterns will form, creating a unique sand landscape with every movement.
• Q: Is this sand art suitable for children? A: Yes, it is suitable for children under adult supervision. The flowing sand can provide a calming effect and spark creativity.
• Q: Can I display this in my office? A: Yes, it makes a great office decoration. The dynamic sand patterns can help relieve stress while working.
• Q: How do I clean the sand art safely? A: To clean it, use a soft, dry cloth to wipe the glass surface. Avoid using any liquids that may penetrate the sealed glass.
• Q: Is the moving sand art fragile? A: Yes, it is fragile as it is made of glass. Handle with care to prevent breakage.
• Q: What should I do if it arrives damaged? A: If it arrives damaged, contact customer service for assistance. They can provide options for exchange or refund.
• Q: Can the sand art be flipped upside down? A: Yes, the sand art can be flipped and rotated three hundred sixty degrees. This feature allows for endless unique sand patterns.
• Q: What is the warranty policy for this product? A: The product comes with a warranty that covers defects in materials and workmanship. Check the packaging for specific terms.
• Q: How does the sand art help relieve stress? A: The slow movement of the sand and changing patterns can provide a soothing visual experience, helping to alleviate tension and fatigue.
• Q: Is it safe for pets? A: While it can be visually stimulating for pets, caution is advised as it is made of glass and can break.
• Q: Does it require any special maintenance? A: No special maintenance is required, but it is recommended to keep it away from direct sunlight to maintain the integrity of the materials.
• Q: What occasions are suitable for gifting this sand art? A: It is perfect for various occasions such as birthdays, housewarming, or office gifts, adding a unique decorative touch to any space.