Frequently Asked Questions

• Q: What materials are used in the Playfoam Pals Snowy Friends? A: The Playfoam Pals are made primarily of non-toxic plastic and Playfoam material. This combination ensures a safe and squishy experience for kids.
• Q: What are the dimensions of the package? A: The package dimensions are approximately ten point seventy-five inches in length, eight point five inches in width, and six point five inches in height. This size makes it easy to handle and store.
• Q: How many pieces are included in the party pack? A: The party pack includes twelve pieces of Playfoam Pals. Each piece contains a collectible Pal hidden inside a snow globe.
• Q: What age group is the Playfoam Pals suitable for? A: The Playfoam Pals are designed for children ages three and up. The creative play encourages imaginative fun for young kids.
• Q: How do you play with Playfoam Pals? A: To play, simply open the snow globe, discover your mystery Pal, and use the Playfoam to create whatever your Pal needs. Kids can squish, sculpt, and reshape the Playfoam repeatedly.
• Q: Can adults enjoy the Playfoam Pals too? A: Yes, while primarily targeted at kids, adults can also enjoy the tactile and creative aspects of Playfoam. It can be a stress-reliever or a fun activity.
• Q: How should I store the Playfoam Pals? A: Store the Playfoam Pals in a cool, dry place away from direct sunlight. Keeping them in their original packaging can help maintain their quality.
• Q: Is the Playfoam non-toxic and safe for kids? A: Yes, the Playfoam is non-toxic and safe for children. It is designed specifically for kids, ensuring a worry-free playtime experience.
• Q: What should I do if the Playfoam gets dirty? A: If the Playfoam gets dirty, simply wipe it clean with a damp cloth. The material is easy to clean and maintain.
• Q: Can I collect all twelve Snowy Friends? A: Yes, you can collect all twelve Snowy Friends, including the rare snowman named Sven. Each pack contains different surprise collectibles.
• Q: How does the Playfoam feel when squished? A: The Playfoam feels squishy and soft to the touch, making it enjoyable for kids to manipulate and shape during play.
• Q: Is there any risk of color transfer when using Playfoam? A: Yes, Playfoam may transfer color and stain fabrics, carpets, and plastics. It's advisable to supervise play on these surfaces.
• Q: What types of characters can kids find in the Playfoam Pals? A: Kids can find various polar animal Pals, including a penguin, polar bear, and arctic fox, among others. Each character is adorable and collectible.
• Q: How long does the Playfoam last without drying out? A: The Playfoam does not dry out, allowing for endless creative play. Kids can use it repeatedly without worrying about it hardening.
• Q: Are there any additional activities included with Playfoam? A: Yes, the Playfoam comes with free learning activities developed by teachers at Educational Insights, enhancing the play experience.
• Q: What if I receive a damaged Playfoam Pals product? A: If your Playfoam Pals arrive damaged, contact customer support for assistance with returns or exchanges. Customer satisfaction is a priority.