Frequently Asked Questions

• Q: What is the size of the ElekFX birthday candles? A: The candles are eight centimeters tall and four centimeters wide. They are designed to fit standard birthday cakes.
• Q: What material are the ElekFX birthday candles made of? A: These candles are made of premium quality smokeless wax. They are eco-friendly and non-toxic, making them safe for use.
• Q: Are there different number candles available? A: Yes, ElekFX offers number candles from zero to nine. This allows you to combine them for any age celebration.
• Q: How do you use the ElekFX birthday candles? A: Simply insert the candle into the cake and light it. They burn evenly and consistently, making them perfect for any celebration.
• Q: Are these candles suitable for outdoor use? A: Yes, but it is recommended to keep them in a shaded place away from direct fire. This ensures safe usage during outdoor parties.
• Q: Can these candles be used for other occasions besides birthdays? A: Yes, they are suitable for various celebrations, including weddings, reunions, and anniversaries. Their design makes them versatile decorations.
• Q: How should I store the ElekFX birthday candles? A: Store them in a cool, dry place away from direct sunlight. This helps maintain their quality and prevents melting.
• Q: Are these candles safe for children? A: Yes, they are made from non-toxic materials, but adult supervision is recommended while burning. Ensure children do not touch them when lit.
• Q: How do I ensure the candles burn properly? A: To ensure proper burning, keep the candles upright and away from drafts. This helps them burn evenly and consistently.
• Q: What if the candles arrive damaged? A: If your candles arrive damaged, please contact customer support for assistance with returns or replacements. They can help resolve the issue.
• Q: Is there a warranty on the ElekFX birthday candles? A: There is no specific warranty mentioned for the candles. However, customer service can assist with any product-related issues.
• Q: How long do the candles burn? A: While specific burn times can vary, these candles are designed to burn evenly, typically lasting for about one hour once lit.
• Q: Can the ElekFX birthday candles be reused? A: No, these candles are intended for single-use. They should not be reused after burning.
• Q: Do these candles come in any other colors? A: Currently, the ElekFX birthday candles are available in pink. Other colors may vary depending on availability.
• Q: Are the candles safe for food contact? A: Yes, the wax used is non-toxic and safe for food contact. However, it is recommended to avoid direct contact with frosting.