Frequently Asked Questions

• Q: What are the dimensions of the completed puzzle? A: The completed puzzle measures twenty-seven point five inches by nineteen point seven inches. This size provides a substantial and engaging challenge for puzzle enthusiasts.
• Q: What materials are used in this puzzle? A: The puzzle is made from premium quality, non-toxic, recycled cardboard. This ensures durability while being environmentally friendly.
• Q: How many pieces does the puzzle contain? A: The puzzle contains one thousand pieces. This makes it ideal for adults seeking a rewarding and time-consuming activity.
• Q: How do I complete this puzzle? A: To complete the puzzle, start by sorting the pieces by color and edge pieces. Use the included A3-sized color poster as a reference for assembly.
• Q: Is this puzzle suitable for children? A: The puzzle is recommended for ages twelve years and up. It is designed for adult puzzlers, but older children may also enjoy the challenge.
• Q: What is the best way to store the puzzle pieces? A: Store the puzzle pieces in a cool, dry place, preferably in the original box. This helps prevent damage and keeps all pieces organized.
• Q: How can I clean the puzzle after use? A: To clean the puzzle, gently wipe the surface with a dry cloth. Avoid using liquids to maintain the quality and integrity of the pieces.
• Q: Is this puzzle safe for the environment? A: Yes, the puzzle is made from recycled materials and is non-toxic. This commitment to sustainability makes it an eco-friendly choice.
• Q: Does this puzzle come with any additional materials? A: Yes, the puzzle includes an A3-sized color poster to assist in completing it. This makes it easier to visualize the final image.
• Q: Can I return the puzzle if I am not satisfied? A: Yes, the puzzle can be returned if you are not satisfied. Please check the return policy for specific details regarding time frames and conditions.
• Q: What should I do if a piece is missing? A: If a piece is missing, contact customer service for assistance. They may provide replacements or additional options.
• Q: Is this puzzle appropriate for beginners? A: While the puzzle is designed for adults, beginners can still tackle it with patience and the right approach. Sorting pieces can help ease the process.
• Q: What type of finish does the puzzle have? A: The puzzle has a matte finish to avoid glare. This enhances visibility while piecing together the image.
• Q: Are the puzzle pieces easy to handle? A: Yes, each puzzle piece is precision cut and distinctly shaped, ensuring a snug fit and ease of handling during assembly.
• Q: What is the brand of this puzzle? A: The puzzle is branded by Elena Essex, a small business known for its commitment to quality and environmentally friendly practices.