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View compareFrequently Asked Questions
- Q: What are the dimensions of the Evergreen Pet Supplies dog door flap? A: The dog door flap measures thirteen and three-quarters inches by twenty-three and three-quarters inches. This size is ideally suited for large pets.
- Q: What material is the dog door flap made of? A: The dog door flap is made of durable rubber. This material ensures it withstands various weather conditions.
- Q: How many holes are on the top of the flap for installation? A: There are four holes at the top of the flap. These holes ensure perfect alignment for installation with your existing door frame.
- Q: How do I install the dog door flap? A: To install the flap, align it with the holes in your doggie door frame and secure it using a screwdriver. This process is quick and straightforward.
- Q: Is this dog door flap suitable for all pet door frames? A: No, this flap is specifically designed for PetSafe Freedom Doggie Doors model PAC 11-11040. Ensure compatibility before purchasing.
- Q: Can this flap withstand harsh weather conditions? A: Yes, the flap is designed to resist harsh weather. Its weather-resistant seal and sturdy metal strip keep out wind, dirt, and rain.
- Q: How do I clean the dog door flap? A: To clean the flap, wipe it down with a damp cloth and mild detergent. Regular cleaning helps maintain its durability and appearance.
- Q: Is the dog door flap safe for my pet? A: Yes, the flap is safe for pets. It is constructed with non-toxic materials and features a sturdy design to prevent injuries.
- Q: What should I do if the flap arrives damaged? A: If the flap arrives damaged, contact customer support for a return or replacement. Keep all packaging materials for the return process.
- Q: Does the flap come with screws for installation? A: No, the flap does not come with screws. You will need to use your existing screws or purchase new ones separately.
- Q: How long will the dog door flap last? A: The lifespan of the flap depends on usage and weather conditions. However, it is made from durable materials designed to last through many adventures.
- Q: Can I use this flap for smaller pets? A: No, this flap is specifically sized for large pets. It is not suitable for smaller animals due to its dimensions.
- Q: Is this product backed by a warranty? A: No, this product does not come with a warranty from other manufacturers. It is recommended to check the return policy upon purchase.
- Q: What is the weight of the dog door flap? A: The weight of the flap is minimal, making it easy to install and handle. This lightweight design does not compromise durability.
- Q: Does this flap require maintenance? A: Yes, occasional maintenance is recommended. Regular cleaning and checking the flap for wear will help prolong its life.

