Frequently Asked Questions

• Q: What is the height and width of the candle? A: The candle is two point eight inches high and one point seven inches wide. This size makes it a perfect fit for various birthday cakes.
• Q: What material is the candle made from? A: The candle is made from natural wax. This ensures a clean burn and reliable performance during celebrations.
• Q: Is the candle suitable for outdoor use? A: Yes, the candle can be used outdoors. However, it is recommended to keep it away from strong winds to ensure proper burning.
• Q: How do I use the candle for a birthday cake? A: Simply insert the candle into the cake at your desired location. It is lightweight and easy to place, making setup straightforward.
• Q: Can I use this candle for other occasions? A: Yes, this candle is versatile and suitable for weddings, anniversaries, and birthday parties. Its design complements various themes.
• Q: How do I store the candle to keep it safe? A: Store the candle in a cool, dry place away from direct sunlight. Keeping it in its sturdy PP box can help prevent damage.
• Q: Is the candle safe for children? A: Yes, the candle is made from non-toxic natural wax, making it safe for children to be around during celebrations.
• Q: How long does the candle burn for? A: The burn time can vary, but on average, the candle lasts for about one hour. This is typically sufficient for most birthday celebrations.
• Q: Can I combine this candle with others for a multi-number cake? A: Yes, you can combine this candle with others from one to seventy. This allows for various number combinations to suit different ages.
• Q: What colors are available for the candles? A: The candles are available in a macaron color scheme. This includes pastel shades that are visually appealing for parties.
• Q: What should I do if the candle arrives damaged? A: If the candle arrives damaged, please contact customer support immediately for assistance with a replacement or refund.
• Q: Is the candle easy to light? A: Yes, the candle is designed for easy lighting. It ignites quickly and burns evenly, making it convenient for any celebration.
• Q: Does the candle have any added fragrances? A: No, the candle is unscented. This ensures that it does not interfere with the cake's aroma or flavor.
• Q: Is the packaging environmentally friendly? A: Yes, the packaging is made from sturdy materials that protect the candle during transport while minimizing waste.
• Q: How can I ensure the candle burns evenly? A: To ensure even burning, place the candle on a flat surface and avoid drafts. This will help maintain a consistent flame throughout the burn.