Frequently Asked Questions

• Q: What are the dimensions of the FELIZROCA Puzzle Mat? A: The puzzle mat measures forty-six inches by twenty-six inches. This size is perfect for accommodating up to one thousand five hundred piece puzzles.
• Q: What material is the FELIZROCA Puzzle Mat made of? A: The puzzle mat is made of felt. This non-slip material ensures that your puzzle pieces stay in place while you work.
• Q: Does the puzzle mat come with any additional accessories? A: Yes, the kit includes a hand pump, inflatable tube, storage bag, adjustable straps, adhesive hangers, sorting trays, puzzle glue, and applicator.
• Q: How do I use the FELIZROCA Puzzle Mat? A: To use the mat, simply unroll it and place your puzzle pieces on the surface. Use the sorting trays to organize pieces by color or shape.
• Q: Is the FELIZROCA Puzzle Mat suitable for beginners? A: Yes, the mat is designed for both beginners and experienced puzzlers. The guiding lines help users of all skill levels improve their puzzle efficiency.
• Q: Can I transport the puzzle mat easily? A: Yes, the puzzle mat can be easily rolled up and stored in the included drawstring bag. This makes it convenient for travel or storage.
• Q: How do I clean the FELIZROCA Puzzle Mat? A: To clean the mat, simply wipe it down with a damp cloth. Avoid submerging it in water to maintain its quality.
• Q: Is the FELIZROCA Puzzle Mat safe for children? A: Yes, the mat is made from non-toxic materials and is safe for children to use. However, adult supervision is recommended during use.
• Q: How do I store the FELIZROCA Puzzle Mat when not in use? A: The mat can be easily rolled and stored in the provided drawstring bag. This helps keep it protected and organized.
• Q: How does the FELIZROCA Puzzle Mat compare to other brands? A: The FELIZROCA Puzzle Mat offers a larger surface area and includes more accessories than many other brands, making it a comprehensive choice.
• Q: Is the FELIZROCA Puzzle Mat suitable for outdoor use? A: Yes, the mat can be used outdoors as long as it is kept dry. Its portability makes it easy to take on outdoor puzzle-solving adventures.
• Q: What if my puzzle mat arrives damaged? A: If your puzzle mat arrives damaged, you can contact customer support for assistance. They will help you with returns or exchanges.
• Q: Is there a warranty for the FELIZROCA Puzzle Mat? A: Yes, the puzzle mat comes with a warranty that covers manufacturing defects. Check the packaging for details on the warranty.
• Q: Can I use the mat for puzzles smaller than fifteen hundred pieces? A: Yes, the mat is designed to accommodate puzzles of five hundred, one thousand, and one thousand five hundred pieces.
• Q: How do the sorting trays work? A: The sorting trays allow you to organize your puzzle pieces by color or shape, helping you find the pieces you need more quickly.
• Q: What is the purpose of the adhesive hangers included with the mat? A: The adhesive hangers are used to secure your completed puzzle to the wall for display, making it a beautiful decoration.