Frequently Asked Questions

• Q: What is included in the FIRST BIRTHDAY DECORATION SET? A: The decoration set includes twenty-four pieces: one purple 'Happy Birthday' banner, nine colorful fiesta hanging paper fans, ten paper tassels, two hanging paper garlands, and two ten-inch paper pom poms.
• Q: What materials are the decorations made from? A: The decorations are made from high-quality cardstock and paper, which is environmentally friendly and made from pure wood pulp.
• Q: What are the dimensions of the paper fans? A: The paper fans come in three sizes: eight inches, ten inches, and twelve inches.
• Q: How do I use the paper pom poms? A: To use the paper pom poms, open the paper and attach the two backsides with double-sided tape to create a ball. They can also be used as wall decorations.
• Q: Is the 'Happy Birthday' banner adjustable in length? A: Yes, the distance between the letters of the 'Happy Birthday' banner can be adjusted freely for your decorating needs.
• Q: How do I install the decorations? A: Each decoration comes with individual packaging, and instructions are included to guide you step-by-step on how to assemble the pom poms and paper lanterns.
• Q: Can the decorations be reused? A: Yes, the decorations can be reused, especially the banners and pom poms, making them a great choice for multiple celebrations.
• Q: How should I store the decorations after use? A: Store the decorations in a cool, dry place, ideally in their original packaging to prevent damage and maintain their quality.
• Q: Are the decorations safe for children? A: Yes, the decorations are made from non-toxic materials, making them safe for children's birthday parties.
• Q: What themes do these decorations fit? A: These decorations fit a variety of themes, particularly birthday celebrations, with a timeless and ageless design suitable for all ages.
• Q: How do I clean the decorations? A: To clean the decorations, simply wipe them gently with a dry cloth. Avoid using water to prevent damage.
• Q: What if my decorations arrive damaged? A: If your decorations arrive damaged, please contact customer support for assistance with returns or exchanges.
• Q: Can I use these decorations for other occasions? A: Yes, while designed for birthdays, these decorations can also be used for other festive occasions such as parties and celebrations.
• Q: How long does it take to set up the decorations? A: Setup typically takes about fifteen to thirty minutes, depending on how elaborate you wish to make your decorations.
• Q: Is there a warranty for the decorations? A: Yes, the decorations come with a limited warranty for quality assurance. Please check the packaging for details.
• Q: Are the colors of the decorations true to what is shown online? A: While we strive for accuracy, colors may appear slightly different due to lighting, monitor settings, and manufacturing batch variations.