Frequently Asked Questions

• Q: What materials are used in this jigsaw puzzle? A: This jigsaw puzzle is made from high-quality card. The use of card ensures durability and a smooth finishing touch.
• Q: What are the dimensions of the puzzle? A: The puzzle measures one point ninety-seven inches in length and nine point eighty-four inches in both width and height.
• Q: How many pieces does this puzzle have? A: This jigsaw puzzle contains five hundred pieces. It offers a challenging and engaging experience for puzzle enthusiasts.
• Q: How do I use the viewing glasses included? A: To use the viewing glasses, simply put on the red, green, or blue glasses to isolate each layer of the image. This transforms one puzzle into three distinct visuals.
• Q: Can children play with this puzzle? A: Yes, this puzzle is suitable for children, but adult supervision is recommended due to small parts. It's a fun and educational activity.
• Q: Is there an app associated with this puzzle? A: Yes, there is a QR code included that links to a lens viewing app. This app enhances the experience by allowing you to view the artwork in a new way.
• Q: How should I clean or maintain this puzzle? A: To maintain the puzzle, keep it in a dry place and avoid exposure to moisture. Cleaning is not necessary unless the pieces get dirty, in which case, gently wipe them with a dry cloth.
• Q: What should I do if a piece is missing? A: If a piece is missing, please contact the manufacturer for potential replacement options. They may assist in providing a new piece.
• Q: Can this puzzle be stored easily? A: Yes, the puzzle can be stored in its original box, which is compact and easy to handle. This makes it convenient for both storage and transport.
• Q: Is this puzzle suitable for adults? A: Yes, this puzzle is designed for both adults and children. Its complexity and visual appeal make it enjoyable for all ages.
• Q: How does this puzzle compare to traditional puzzles? A: This puzzle offers a unique experience by combining three images into one. Unlike traditional puzzles, it engages users with color and light interaction.
• Q: What age group is this puzzle recommended for? A: This puzzle is recommended for ages eight and up. Its artistic design and complexity cater to both younger and older audiences.
• Q: Are there any safety concerns with this puzzle? A: No, there are no known safety concerns. However, as it contains small pieces, it should be kept away from very young children.
• Q: What makes this puzzle unique? A: This puzzle is unique due to its three-layer design and the inclusion of viewing glasses. It transforms the puzzle experience into an interactive art exploration.
• Q: How can I enhance my puzzle experience? A: To enhance your experience, use the included glasses to view the layers separately or download the app for an augmented reality perspective.
• Q: What should I do if the puzzle arrives damaged? A: If your puzzle arrives damaged, please reach out to customer service for a return or exchange. They will guide you through the process.