Frequently Asked Questions

• Q: What material is the Hermitshell Hard Case made from? A: The Hermitshell Hard Case is made from EVA material. This durable material provides excellent protection against bumps, dents, and scratches.
• Q: What are the internal dimensions of this case? A: The internal size of the case is six point one inches by two point seven inches by one point three inches. This size is specifically designed to fit Beijue 16 Bit Handheld Games.
• Q: Does this case come with the handheld device? A: No, the case is sold separately from the device and accessories. Only the Hermitshell Hard Case is included with your purchase.
• Q: How do I use the Hermitshell Hard Case? A: To use the case, simply place your Beijue 16 Bit Handheld Game inside. The case is designed to securely hold your device while protecting it during travel.
• Q: Is this case suitable for travel? A: Yes, this case is specifically designed for travel. It provides secure storage for your handheld games while on the go.
• Q: Can I store other accessories in this case? A: While the case is primarily meant for the Beijue 16 Bit Handheld Game, you can also store small accessories. However, make sure they fit within the internal dimensions.
• Q: How do I clean the Hermitshell Hard Case? A: To clean the case, wipe it down with a damp cloth. Avoid using harsh chemicals to maintain the integrity of the material.
• Q: Is the case waterproof? A: No, the Hermitshell Hard Case is not waterproof. It is designed to protect against bumps and scratches but should be kept away from water.
• Q: What should I do if my case arrives damaged? A: If your case arrives damaged, contact customer support for return options. Most sellers offer a replacement or refund for damaged items.
• Q: Does this case have a warranty? A: Yes, the Hermitshell Hard Case typically comes with a limited warranty. Check the seller's policies for specific details regarding the warranty.
• Q: Is the case suitable for children? A: Yes, the case is suitable for children. However, parental supervision is recommended when handling gaming devices and cases.
• Q: Can I take this case on an airplane? A: Yes, you can take the Hermitshell Hard Case on an airplane. It complies with carry-on regulations for personal electronics.
• Q: What color is the Hermitshell Hard Case? A: The Hermitshell Hard Case is available in red. This vibrant color makes it easy to spot among your travel items.
• Q: Does the case provide shock absorption? A: Yes, the EVA material of the case provides shock absorption. It helps to protect your device from impacts during travel.
• Q: What is the brand of the Hermitshell Hard Case? A: The brand of the case is Hermitshell. This brand is known for producing durable travel cases for electronic devices.
• Q: How should I store the case when not in use? A: When not in use, store the Hermitshell Hard Case in a cool, dry place. Avoid exposure to extreme temperatures to maintain its shape.