Frequently Asked Questions

• Q: What materials are the shock absorbers made of? A: The shock absorbers are made of quality aluminum alloy. This material provides durability and strength, ensuring they can withstand heavy-duty use.
• Q: What are the dimensions of the front shock absorbers? A: The front shock absorbers have a total length of one hundred millimeters. They also feature a hole center to hole center measurement of ninety millimeters.
• Q: What are the dimensions of the rear shock absorbers? A: The rear shock absorbers measure one hundred fifteen millimeters in total length. Their hole center to hole center distance is one hundred five millimeters.
• Q: How do I install the shock absorbers? A: Installation is straightforward and can be done with basic tools. Ensure you have oil for them as they come with minimal pre-oiling for testing.
• Q: Are these shock absorbers compatible with my Traxxas model? A: Yes, they are compatible with several Traxxas models, including the Slash four by four and Stampede four by four. Always check your model's manual for specific compatibility.
• Q: Do I need to oil the shock absorbers before use? A: Yes, you should oil the shock absorbers before installation. They come with only a small amount of oil for testing purposes.
• Q: How do I maintain the shock absorbers? A: To maintain the shock absorbers, regularly check for leaks and ensure they are clean. You should also re-oil them as needed for optimal performance.
• Q: Is this product safe for use in rough terrains? A: Yes, these shock absorbers are designed for heavy-duty performance, making them suitable for rough terrains and big jumps.
• Q: How should I store the shock absorbers when not in use? A: Store the shock absorbers in a cool, dry place, away from direct sunlight. This helps prevent material degradation over time.
• Q: What if the shock absorbers arrive damaged? A: If your shock absorbers arrive damaged, contact customer service for a refund or exchange. They offer a satisfaction guarantee.
• Q: How do these shock absorbers compare to stock options? A: These shock absorbers offer a full metal design and are CNC machined for precision, making them stronger and more reliable than many stock options.
• Q: Can beginners install these shock absorbers? A: Yes, beginners can install these shock absorbers with basic tools and a little guidance. They are designed for easy installation and upgrade.
• Q: What color options are available for the shock absorbers? A: These shock absorbers come in green. However, the actual color may vary slightly due to photography and lighting.
• Q: Are there any safety precautions I should take? A: Yes, always ensure that the shock absorbers are installed correctly. Follow the manufacturer's guidelines to avoid any issues during use.
• Q: What is included in the package? A: The package includes two front shock absorbers and two rear shock absorbers, totaling four units for your Traxxas model.